Resident Satisfaction Survey- Roanoke Housing Authority, 1998

TR Number

Date

1999-06

Journal Title

Journal ISSN

Volume Title

Publisher

Virginia Center for Housing Research

Abstract

This report demonstrated the feasibility of a mailed survey of public housing tenants, with techniques that generated nearly a 40% response rate. This highly efficient and affordable procedure provides performance improving tenant feedback to property managers.

Description

Keywords

resident satisfaciton, living conditions, Roanoke

Citation

C. Theodore Koebel, Marilyn S. Cavell, Efiong Etuk, and Merritt Bradshaw. "Resident Satisfaction Survey- Roanoke Housing Authority, 1998," Virginia Center for Housing Research Blacksburg, VA 24061, June 1999.