The primary goal of this report is to provide information to the Sponsors, Policy Committee, and Management of the I-81 ITS Program that may improve the Program. In order to do this, the report focuses on the development of the Program and the lessons learned. Through lessons learned, recommendations are made about how the Program can be improved. The evaluation covers the period from November 1999 through September 2001. The period of performance for the conduct and writing of the evaluation was September 2001 through March 2002. There are three sections to this report. The first is a background description of the I-81 ITS Program, including a discussion of other ITS projects that may have influenced the Program. The second is an analysis of steps taken to develop the Program, and the third is a list of barriers the Program is facing and recommendations for how to overcome these challenges and improve the Program.