Online consumer reviews (OCRs) are valuable to consumers and sellers. Online price promotion is commonly used by local merchants to increase sales. However, knowledge of the differences in OCRs between consumers who received ...

Promoting new membership programmes can be a rewarding, yet challenging task for hotels. However, high-performance sales teams can improve consumer perceptions of new membership programmes in the market and allow hotels ...

E-Commerce is having a profound impact on the traditional modes of selling hospitality and tourism services. This article provides an overview of three negotiation models (state your price buying, electronic request for ...

For a long time, the hotel industry did not consider Airbnb a threat. Both the industry and Airbnb claimed they were serving different markets and had different underlying business models. Over the years, as Airbnb become ...

Analyzing and extracting insights from user-generated data has become a topic of interest among businesses and research groups because such data contains valuable information, e.g.,consumers’ opinions, ratings, and ...

This paper applies an economic geographical perspective and Niche Construction Theory (NCT) to the spatial effects of the Christchurch earthquakes on the city’s tourism and hospitality spaces. An analysis of policy and ...

The India chief executive of a global HR consulting firm said the country is in a unique situation given the economic slowdown is leading to job losses and COVID-19 is forcing companies to curtail business operations.

COVID-19 is a disease caused by the novel coronavirus (SARS-CoV-2). On January 30th, 2020 the outbreak of Novel Coronavirus 2019 was declared a Public Health Emergency of International Concern by the World Health Organization. ...

Aerial spraying of products to kill larvae or adult mosquitoes is a public health measure used to control vector-borne diseases. In some outbreaks, the intervention has evoked controversy and community resistance. This ...