This article tried to examine previous researches in hotel revenue management using the methodology named taxonomy used in the information system field and compare practitioner system in terms of functionality. Finally, ...

From the research, 12 experts from the industry shared valuable insights about total revenue management’s present and future. Few suggestions were provided; first, hotels should value their revenue management employees not ...

Through qualitative research, few things can be implied theoretically and managerially. The research finds that digital transformation in hotel revenue management is executed on the different levels of sophistication. ...

It has been considered a dilemma for a long time to choose between building a good customer relationships and immediate revenue earning. Through the study, however, it was possible to figure out the potential conflict ...