Findings of this study offer an insight into the process of how psychological ownership (PO) is formed in customer psychology and how it affects various customer behaviors thereafter. The examination of reasons for developing ...

This study provides valuable implications to industry practitioners. Numerous restaurants are using social media for a variety of purposes. Our study revealed that information quality is the most important predictor of ...

Throughout hospitality literature the idea of brand love is constantly being examined, as are numerous perspectives throughout sociology. But the relationship between engagement process and brand love has been largely ...

The customer satisfaction construct developed and implemented in this study is composed of three different sub dimensions relating to a hotel’s products and services: expectations, perceived performance, and importance. ...

The early phase of the SARS outbreak in Singapore and the manner in which it was managed by tourism administrators and businesses are an area for continued analysis, alongside the handling of subsequent stages and the ...

The Metropole Hotel hastened the international spread of the 2003 SARS outbreak by the index case infecting visitors from Singapore, Vietnam, Canada as well as local people via close contact with the index case and the ...

Accepting the permanence of terrorism and regional political problems is a requisite to managing them. This is pertinent not only for governments of nations afflicted with terrorism or political disturbances and ...

An epidemic can become the ultimate driver of national tourism industry to the collapse, as it affects all human activities, like social, religious, athletic, artistic and cultural. The Corona Virus has convulsed the world ...