Pamplin College of Business: Recent submissions
Now showing items 1-20 of 1299
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Dept. Of Management PhD Alumni Newsletter, Fall 2020
(Virginia Tech, 2020)This is the inaugral newsletter for PhD alumni of the Department of Management at Virginia Tech. -
Apex Center Fiscal Year 19-20 Annual Report
(Virginia Tech, 2020)The Apex Center for Entrepreneurs, an interdisciplinary center housed in the Pamplin College of Business, released its 2019-20 annual report showing significant growth and achievements since the center’s launch in 2014. -
The Relationship between Nurses’ Training and Perceptions of Electronic Documentation Systems
(MDPI, 2021-01-01)Electronic documentation systems have been widely implemented in the healthcare field. These systems have become a critical part of the nursing profession. This research examines how nurses’ general computer skills, ... -
Factors affecting customers’ intention to use of location-based services (LBS) in the lodging industry [Summary]
(Virginia Tech, 2020-12-06)The research suggests that LBS service providers should acknowledge that location awareness is the most influential attribution among variables that affect user attitudes. Practitioners should know that developing technology ... -
Hotel social media metrics: The ROI dilemma [Summary]
(Virginia Tech, 2020-11-07)In order to be successful in social media marketing in the hotel business, it is recommended for hotel management to set up a structured human resources formant and define specific tasks by allocating the necessary time. ... -
A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism [Summary]
(Virginia Tech, 2020-11-07)The research shows that review websites are not created equal. That means each website has different qualities and traits such as customer segments. Hospitality industry practitioners should know that and make a clever ... -
What can big data and text analytics tell us about hotel guest experience and satisfaction? [Summary]
(Virginia Tech, 2020-11-07)Through this research done by analyzing an enormous amount of texts, it is implied that the hygiene factor is important for hotel guests enjoying the hotel experience. Moreover, since there is a strong association between ... -
Technology innovations towards reducing hospitality human resource costs in Langkawi, Malaysia [Summary]
(Virginia Tech, 2020-12-06)Though this research was planned for Malaysia’s hospitality industry development, it left lessons to learn. It is showed that hotels in Langkawi implemented ICT for reducing labor costs from a human resource management ... -
Role of user-generated photos in online hotel reviews: An analytical approach [Summary]
(Virginia Tech, 2020-12-06)The research shows photo-embedded online hotel reviews contain informational values just like the textual contents. Especially, it turned out from the study that guests who stayed at the two-star hotels put more core ... -
Does Airbnb have a homogenous impact? Examining Airbnb’s effect on hotels with different organizational structures [Summary]
(Virginia Tech, 2020-11-07)The research indicates that measures of incumbents to lower the price to compete with Airbnb type of lodging might eventually lead to weakening their competitiveness in the long term. It is suggested for incumbents to ... -
Red Giants or Black Holes? The Antecedent Conditions and Multi-Level Impacts of Star Performers
High-achieving employees, the “stars” of an organization, are widely credited with producing indispensable, irreplaceable, value-enhancing contributions. From the recruitment of celebrity CEOs to the fierce competition for ... -
Hoteliers welcome stimulus but worry it isn't enough
(Hotel News Now, 2020-12-22)Although the hotel industry remains grateful for the relief bill that was just passed and on it's way to the President's desk, many industry leaders understand this is just a small portion of what the industry needs right ... -
How Amazon Web Services wants to aid travel brands in recovery
(PhocusWire, 2020-12-16)Amazon Web Services is looking to help rebuild the travel industry through their cloud commuting software called AWS Travel and Hospitality Competency. The goal of this software is to enhance the guest user facing experiences. ... -
Accor taps a trends, launches short term rental booking platform
(PhocusWire, 2020-12-14)Accor has stepped into the short-term rental sphere with their new launch of Apartments & Villas. Much like Marriott, guests can use their loyalty points after each booking. Accor is hoping this new brand will offset ... -
United launches on-demand customer service at airports
(PhocusWire, 2020-12-10)In an effort to increase contact-less travel, United has launched their on-demand travel services via their mobile app. Customers will be able to scan a QR code around the United hub and contact an agent via text or voice ... -
How will Airbnb, Vrbo, Booking.com and others grow their rental inventory?
(PhocusWire, 2020-12-09)As the short-term rental industry continues to sky-rocket due to the continued pandemic and popularity among users, many platforms remain aggressive with retaining their host community and gaining new hosts. Longer stays ... -
Google launches hub to aid destinations, hotels and partners in recovery
(PhocusWire, 2020-12-07)Google has launched three new tools in hopes of aiding the travel and tourism industry back to pre-pandemic levels. Destination Insights, Hotel Insights, and Travel Analytics all aim to assist a variety of sectors across ... -
The Great COVID Do-Over? Looking for a Silver Lining in Dismal Group and Transient Demand Trends
(Lodging Magazine, 2020-12-21)Lodging Magazine suggests that the COVID-19 crisis can be looked as a way to start clean for both meeting planners and hotels as the industry begins the slow re-building process. Although ADR and RevPAR have nearly plummeted, ... -
Vaccines Give Events Industry a Shot in the Arm
(Professional Convention Management Association, 2020-12-21)The events industry remains hopeful of as the first wave of vaccine recipients, first responders, receive their COVID-19 vaccination. This comes at a time were many planners and suppliers have grown frustrated with the ... -
AHLA Urges Governors to Include Hotel Employees in Phase 1b of COVID-19 Vaccine Distribution
(Lodging Magazine, 2020-12-22)The American Hotel & Lodging Association is imploring governors across the country to include hotel employees in their tier 1b vaccination rollout. Chip Rogers, President & CEO of AHLA, stated that hotels have been supporting ...
