Model, mentor and measure: How to inspire employees
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Date
2017-10-04
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Publisher
Hospitality News Now
Abstract
To have a hotel staff that creates great guest experiences every day, managers and department heads need to understand it all starts with them. Most hospitality leaders I meet these days are well aware of the importance of having frontline colleagues deliver authentic, genuine hospitality experiences for guests on a daily basis.
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Keywords
hospitality excellence, mentor, measure