Creating, Recalibrating, and collecting assessment metrics for Strategic Initiatives and Annual Reporting: A case study at Virginia Tech
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This paper presentation shares the approach taken by the Data Analytics Team at the University Libraries at Virginia Tech (Blacksburg, VA, USA) to create and execute a program intended to streamline measurement outcomes tied directly to library strategic initiatives. Further, it provides insight into the challenges of adopting a systematic approach to measuring the impact of strategic initiatives, as well as discusses implementation practicalities. The program includes three essential components: 1. holistic integration of library strategic initiatives into the daily processes and procedures, 2. impact methodology, and 3. annual reporting processes for metrics communication.