How You Say It Matters

TR Number
Date
2020-07-08
Journal Title
Journal ISSN
Volume Title
Publisher
New America
Abstract

This report provides guidelines on how to effectively, ethically, and equitably communicate predictive analytics findings to students. It explains the science behind effective messaging, outlines how institutions should prepare for messaging students, and highlights what a successful message should, and should not, include. Administrators and predictive analytics end users, such as academic advisers, should follow these guidelines to inform university communication and predictive analytics strategy and practice.

Description
Keywords
universities and colleges--communication systems, online instruction, behavioral economics
Citation