Hello. My name is Dr. Anna Pittman and I've
created the Human Potential Program for Professionals. This video
is on communication and that's another big topic. We
all want to learn how to communicate without hurting someone's
feelings without playing without judgment without violence. How do
I learn how to use language to express myself in
a way that's very clear and authentic. There are
several models that I pull from that create the steps
and there's really four easy steps that enable me and
you to create this kind of authentic ownership of our
language and our truth at the same time. Kind
of I want to give you an example of a
time where I got to use this and it was
a very stressful situation. I had I'd gone to
a friend's and I had driven up the driveway in
my truck and she said you know you drive up
here pretty quick, you wait when you drive back
down, my neighbor is going to be out there
ready to yell at you. Okay? So we'll
see what happens. So I got in my truck
and there he was standing on the side of the
driveway waiting for me. So I stopped the
truck and I turned off the engine, rolled down
the window and I said just just tell me just
tell me what's going on and he started yelling and
he was so upset and so angry and I just
could think okay, use your four steps. You know? So
I was like okay fast, I can really tell
how angry you are, you are livid in this
moment, aren't you? And he said he kept
going, he said you bet I am. I
said well you're angry and something something bad is going
to happen. I was following his language. Well long story
short, he was definitely afraid that if someone drove
quickly up this driveway we would run over one of
his dogs and he just lost his wife and he
stood there crying and he just shared you know I'm
just so afraid and I said to him you know I
can just I really do feel how afraid you are,
let's figure this out. And we actually stood
there and planned out a sign he could make.
I don't even know this man, but the four
steps got me through my own fear of being in
front of someone that angry and then coming to a
solution that felt really workable for him and for me
just felt empowering to be part of this person's life
for a few moments. So creativity is one of
the emergent characteristics of language when we're really being creative
and authentic. I think it's at this point that
we begin to look at how relationship is really about
joy. How do we sustain our joy together?
How do we connect even through difficult conversations and how
do we even stay connected with difficult people? Another
big topic in the eight domains of this program.
Thank you so much for listening and please feel free
to check out the other videos. [Music]