Browsing by Author "Goenka, Shreyans"
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- Are Conservatives Less Likely Than Liberals to Accept Welfare? The Psychology of Welfare PoliticsGoenka, Shreyans; Thomas, Manoj (University of Chicago Press, 2022-07)Research has shown that conservatives tend to oppose the distribution of welfare to other people. However, are conservatives less likely than liberals to accept welfare for themselves? We find that the difference in liberals’ and conservatives’ welfare enrollment depends on whether the welfare program has a work requirement policy. A natural field experiment shows that when the supplemental nutritional program (SNAP) had a work requirement, liberals and conservatives were equally likely to enroll in this program. In the absence of a work requirement, conservatives were less likely than liberals to enroll in it. Follow-up experiments replicate this result and demonstrate the underlying mechanism: conservatives’ adherence to binding moral values (loyalty, authority, and purity; Graham, Haidt, and Nosek 2009) makes them hesitant to accept welfare without a work requirement. Policy makers can deploy marketing messages to mitigate this effect and boost conservatives’ enrollment in such welfare programs.
- Impact of Incidental Aesthetics on Consumer EvaluationsBonetti, Beatriz Lopez (Virginia Tech, 2023-07-10)This doctoral dissertation investigates the impact of incidental aesthetics on consumer perceptions. The author refers to incidental aesthetics in two dimensions. One is in the aesthetic properties of product context that is not directly related to its functional performance. And second is in the aesthetic attributes found in unexpected sources defined as ordinary objects, places, and people. Drawing on theories from aesthetics, psychology, and consumer behavior, this dissertation examines in two manuscripts how and why incidental aesthetics influence consumer evaluations. The first paper, 'Welded Together: How Responses to Incidental, Nondiagnostic Sensory Context (Mis)Guide Simultaneous Product Evaluations,' studies how evaluations of incidental aesthetics from a sensory experience with nondiagnostic product contextual cues are merged with the evaluations of the target product. The second paper, 'Consumer Attentiveness to Beauty in the Ordinary,' examines an understudied dimension of beauty. The construct of attentiveness to beauty in the ordinary is defined as the degree to which individuals mindfully identify and formulate an aesthetic judgment of common visual elements and integrate this mindset into their daily experiences. The authors develop a four-item Attentiveness to Beauty in the Ordinary Scale to measure the construct. Using a mixed-methods approach, combining a series of laboratory experiments and field studies from a diverse sample of consumers (Npaper1 = 49,435; Npaper2 = 2,051), the authors show in the first paper that unappealing (appealing) incidental sensory experiences lead to lower (higher) product evaluations, including perceived quality and purchase intention. The effect emerges when the incidental evaluation pertains to a dimension closely related to the product dimension being evaluated. In the second paper, the findings provide evidence of validity and reliability of the Attentiveness to Beauty in the Ordinary Scale, situate the scale in a network of related constructs such as appreciation of beauty, engagement with beauty, dispositional awe, voluntary simplicity, materialism, mindfulness, and subjective happiness, and demonstrate the predictive value of the scale for consumer perceptions and behavior. Specifically, people high (vs. low) in ordinary beauty attentiveness are less discriminating in aesthetic evaluations of ordinary elements, find higher product quality in naturally-aesthetic packaging, are less persuaded by endorsers' attractiveness, and are more likely to buy imperfect produce. This dissertation contributes to the literature on aesthetics and sensory marketing by revealing that aesthetic experiences that are not intentionally designed or not expected but naturally occur in consumption environments have a significant impact on consumer evaluations. The results have practical implications for marketers and designers, who can leverage the power of incidental aesthetics in marketing strategies to enhance product perceptions.
- Partisan Media Sentiment Toward Artificial IntelligenceYi, Angela; Goenka, Shreyans; Pandelaere, Mario (SAGE, 2023-09)Artificial intelligence (AI) is becoming pervasive across society. However, its deployment appears to be a divisive issue. This research examines aversion to AI across the partisan divide. We analyze partisan media sentiment toward AI, a powerful driver of public opinion toward social issues. We conduct a text analysis of media articles on AI (N = 7,840) from several liberal-leaning and conservative-leaning media outlets. The results demonstrate that liberal-leaning media show a greater aversion to AI than conservative-leaning media. Furthermore, a mediation analysis suggests that liberal-leaning media are more concerned with AI magnifying social biases in society than conservative-leaning media, which drives the partisan media differences. Moreover, the results also show that media sentiment toward AI became more negative after George Floyd’s death, an event that heightened sensitivity about social biases in society. Implications for how these partisan media differences can polarize public opinion and policymaker support toward AI are discussed.
- To Acquire or Not to Acquire? That is a Question of Ownership Language and Dispositional GreedKim, Myojoong (Virginia Tech, 2023-05-18)Acquisition is a crucial element of consumer behavior. By gaining a deeper understanding of the factors that influence consumers' acquisition of products, marketers and managers can develop more effective marketing strategies, and design products that better align with the needs and desires of their target customers. This dissertation develops two essays that examine key components of consumers' interest to acquisition: (1) the impact of ownership language on product evaluation, and (2) the influence of dispositional greed on the experience of diminishing marginal utility. Essay 1 investigates the impact of ownership language (e.g., this is my car) on prospective buyers' item evaluation. Results show that using ownership language has a negative effect on both tangible and intangible item evaluation. Specifically, using more ownership language raises contamination concerns and leads to decreased item evaluation. Essay 2 focuses on the individual differences in the experience of diminishing marginal utility (DMU), which is an essential component of consumers' interest in acquisition. By examining the relationship between dispositional greed and the experience of DMU, this research provides valuable insights into the motivations and desires that drive consumer behavior. The findings from six studies demonstrate that individuals with higher levels of dispositional greed are less likely to experience DMU and that such a heterogeneous experience of DMU depends on consumption scenarios (i.e., quantity-based vs. non-quantity-based).
- When is sensory consumption immoral?Goenka, Shreyans; Thomas, Manoj (American Psychological Association, 2022-11-10)Although humans are hard-wired to pursue sensory pleasure, they show considerable heterogeneity in their moral evaluations of sensory pleasure. In some societies, sensory pleasure is pursued without any moral inhibition, but in other societies, it is considered to be immoral and actively suppressed. This research investigates the moral motives behind the suppression of sensory consumption. Is the suppression of sensory consumption caused by the moral motive to promote social justice or the moral motive to promote social order? We test these two competing accounts through country-level archival data and seven preregistered controlled experiments. We find robust evidence that the social-order emphasizing binding moral foundations (authority, loyalty, and purity; Haidt, 2007) suppress sensory consumption. Consequently, individuals and societies that adhere to the binding values are less likely to consume sensory products such as alcohol, tobacco, soda, fragrances, and sex toys. These effects are mediated by prescriptive moral beliefs and feelings of shame. We also identify several moderators of the moral suppression of sensory consumption. Binding values do not suppress sensory consumption after moral licensing. The effects of binding values on sensory consumption attenuate when the products are framed as status-affirming. Finally, while binding values suppress sensory consumption that is personal, they do not suppress sensory consumption that is shared. Altogether, our findings show that social-order emphasizing moral beliefs in society can inhibit the pursuit of pleasure and change consumption patterns in the economy. (PsycInfo Database Record (c) 2022 APA, all rights reserved).
- Why Is It Wrong to Sell Your Body? Understanding Liberals’ vs. Conservatives’ Moral Objections to Bodily MarketsGoenka, Shreyans; van Osselaer, Stijn M. J. (American Marketing Association, 2021)People hold strong moral objections to commercial bodily markets—the buying and selling of the human body and its components (e.g., prostitution; commercial surrogacy; trade of kidneys, blood plasma, sperm, ovum, and hair). This research takes a descriptive approach to understand why people object to the marketing of the human body and how their moral objections differ across the political spectrum. The authors propose that liberals and conservatives find bodily markets to be morally wrong; however, the two groups object to bodily markets for different reasons. Liberals are more sensitive to exploitation concerns, but conservatives are more sensitive to violation of sanctity concerns in these markets. Real-world observational data and controlled experiments test these predictions. The findings show how sociopolitical leaders utilize the different moral objections to persuade their respective audiences, such as how conservative versus more liberal pastors sermonize differently on prostitution. Second, results show how targeted marketing campaigns encourage liberals and conservatives to participate in consumer advocacy and donate to political causes. Third, findings outline how liberals and conservatives support different regulatory laws that penalize buyers versus sellers. Finally, results show how the different moral objections manifest for live bodily products but not for dead bodily products.