VTechWorks Repository :: Browsing by Author "Roberts, Patrick S."

Browsing by Author "Roberts, Patrick S."

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Ambiguity in Public Organizations - Is it always Negative and Difficult to Manage or does Theory Assume Too Much?: A Case Study Review of Customs and Border Protection's Container Security Initiative
Mullins, Dustin Ashley (Virginia Tech, 2011-09-09)
This research study provides a conceptual framework to understand how public managers strategically engage ambiguity and translate the complexity associated with ambiguity to manageable objectives to control complex work within federal programs. A central assumption for this study is that ambiguity is an organizational reality due to the social nature of administrative systems, influencing how managers approach and understand problem sets. This research study demonstrates the impact of management strategies in combating organizational ambiguity, at a strategic level, as well as mitigating and reducing uncertainty at more tactical levels of an organization. Theoretically, this study engages the current divide between organizational theory and public management scholarship by providing an empirical perspective on the management and execution of a key national security program. Through examination of the Container Security Initiative (CSI) program within the Department of Homeland Security (DHS) Customs and Border Protection (CBP), this research explores how ambiguity and uncertainty, within bureaucratic settings, is managed on an ongoing basis in the pursuit of defined goals and objectives. Examination of how public managers strategically engage ambiguity and implementation pressures, which manifest as a result of systemic external and internal pressures, to translate complexity associated with the ambiguity into manageable program objectives, provides valuable insight into the impact of managerial processes within public organizations. Through this managerial process and by setting priorities and objectives, public managers decompose and translate ambiguity and complexity in order to more actively and effectively utilize strategies and resources in support of those defined objectives. Central to the translation process is managing the interface between the strategic and tactical dimensions of programs, through goal setting and priority definition, enabling the execution of key program activities and operations. This study's findings build upon existing research that examines the role of management within public organizations, as well as challenges several assumptions within the extant literature regarding the influence and consequences of ambiguity within public organizations. Addressing the need to empirically demonstrate how management matters, this research emphasizes the role public managers play in actively engaging and managing organizational and program complexity in order to accomplish the objectives of public bureaucracies.
Analysis of the Appointment of the First African American Ambassador to Apartheid-Era South Africa
Wills, Mary Jo (Virginia Tech, 2014-11-06)
This study applies the metaphor of two-level games to generate explanations of how and why President Reagan chose to appoint Edward J. Perkins ambassador to South Africa. It explored the relationship between national and international factors that may have influenced Reagan's decision, as well as his policy preferences, beliefs and values. International factors included U.S.-South Africa relations, alliances, international organizations, and transnational movements for human rights and racial equality. Among the domestic factors were the dynamics between the executive and legislative branches of government, interest groups, and activism. National and international politics and policies overlapped in four areas' "strategic interests, race, morality, and national values. Analysis of the evidence suggests that while international events were an important part of the context of the decision, domestic politics and the President's own views had the most influence on the decision. The Perkins appointment exemplified how a personnel selection might reaffirm national reconciliation of opposing views on race, ethnicity, democratic values and national interests.
Assessing the impact of municipal government capacity on recovery from Hurricane Maria in Puerto Rico
Rosas, Etienne; Roberts, Patrick S.; Lauland, Andrew; Gutierrez, I. A.; Nuñez-Neto, Blas (Elsevier, 2021-07-01)
A municipality's level of public engagement and especially community involvement is associated with a greater rate of recovery in Puerto Rico following Hurricane Maria in 2017. This finding is based on an analysis of the relationship between the capacity of Puerto Rico's 78 municipal governments and their rates of post disaster-recovery, controlling for both exposure to Maria and pre-storm trends. Municipal capacity for community involvement may help activate social capital and the co-production of disaster recovery. Community involvement may increase trust among local officials and residents, increase government's knowledge of community priorities, and help residents access federal and state aid. Other measures of management capacity are not consistently associated with a faster rate of post-disaster recovery. The findings suggest that investing in municipal capacity for public engagement as part of disaster preparedness may provide benefits for disaster recovery. For researchers, the combination of original survey data and readily available post-disaster indicators provides a model for assessing recovery after disaster in the short term.
Assessing the Impact of Municipal Government Capacity on Recovery from Hurricane Maria in Puerto Rico
A municipality’s level of public engagement and especially community involvement is associated with a greater rate of recovery in Puerto Rico following Hurricane Maria in 2017. This finding is based on an analysis of the relationship between the capacity of Puerto Rico’s 78 municipal governments and their rates of post disaster-recovery, controlling for both exposure to Maria and pre-storm trends. Municipal capacity for community involvement may help activate social capital and the co-production of disaster recovery. Community involvement may increase trust among local officials and residents, increase government’s knowledge of community priorities, and help residents access federal and state aid. Other measures of management capacity are not consistently associated with a faster rate of post-disaster recovery. The findings suggest that investing in municipal capacity for public engagement as part of disaster preparedness may provide benefits for disaster recovery. For researchers, the combination of original survey data and readily available post-disaster indicators provides a model for assessing recovery after disaster in the short term.
Asymmetrical Information Market Failure Triggered by the Chicago School's Profit Motive Paradigm: A Case Study of Virginia's Public Higher Education Market and Media Identification of Public Value Failure
Davis, Robert M. (Virginia Tech, 2013-06-28)
This paper presents a case study examination of the Commonwealth of Virginia\'s public higher education market and the use of asymmetrical information flows between providers and consumers by college and university institutions to intentionally create market failures to maximize brand building through increased revenue collections via profit maximization behaviors. Existing economic research in the financial services market hold that asymmetry of information generates inefficient allocation of goods and subsequent identification of market failure conditions. Market failures can lead to tipping points which may result in public values failures as threats to human subsistence (i.e. food, clothing, education) and imperfect public information. Market failures resulting in public values failures warrant government intervention to correct market inefficiency and ensure pareto efficiency in the allocation of goods. Mandatory non-educational fees increase the cost to attend a post-secondary institution which subsequently aid in increased student debt and reduced access and affordability for low income classification groups thus exacerbating societal cleavages identified as public values failures. This research identifies the application of economic and public administration theory to construct a policy recommendation to mitigate asymmetrical information and improve pareto efficiency involving transactions in the public higher education market.
A Comparative Analysis of Federal Agencies' Integration of Equity and Diversity Practices Addressing Minority Representation in Senior Executive Service
Lanier, Melvene A. (Virginia Tech, 2019-01-31)
This dissertation examines how leaders explain the way shifts in leaders responsibilities, shifts in institutional pressures, and minority representation at the Senior Executive Service level influence how they integrate equity and diversity programs in federal agencies. When federal agencies address the issue of minority representation in Senior Executive Service (SES), the degree to which leaders institutionalize diversity and equity programs varies. Leaders at different levels have their own motivation for how they respond to institutional pressures. There have been shifts in responsibilities and pressures over time. Using semi-structured interviews, 18 leaders explain how these shifts influence them. This research, which also includes supporting documents, seeks to contribute to neoinstitutional theory, equity and diversity literature, and representative bureaucracy, extending the perspective of how institutional pressures impact organizations to how pressures influence leaders in federal agencies.
Crisis Governance, Emergency Management, and the Digital Revolution
Roberts, Patrick S.; Misra, Shalini; Tang, Joanne (2022-01-14)
Digital technologies have fundamentally altered emergency and crisis management work through increased potential for role ambiguity, role conflict, distraction, and overload. Multi-level approaches to improve congruence between crisis managers and their environments have the potential to reduce cognitive and organizational barriers and improve decision-making. The future of crisis management lies in reducing the misalignment between personal, proximal, and distal environmental conditions.
Cultivating Professional Meaning and Commitment: Frontline Nurses' Narratives about Peer Support
Sogodogo, Amady Tiecoura (Virginia Tech, 2024-05-28)
This dissertation explores frontline nurses' perceptions of peer support in fostering emotional, professional, and organizational support and commitment in different contexts. This study draws together scholarship on street-level bureaucrats (SLBs) and formal and informal training in nursing to build on research demonstrating that internal organizational elements such as formal training and informal peer interaction continuously develop SLBs' professional and organizational personalities. Also, research traditions on SLBs regard peer interaction as policy implementation using "service styles" to build stronger ties with peers to solve problems and better respond to the needs of citizens and communities. Despite the prominent role peers play in scholarly research on SLBs, few empirical studies have contextualized the meaning of peer support in different settings to examine how it affects professional meaning and organizational commitment in a specific industry. This dissertation expands on the findings of several studies that demonstrate that peer relatedness is an important component of frontline work. The distinctive contribution of this dissertation is using narrative analysis to collect and analyze stories of firsthand experiences told by personal narratives from mental health, military, and emergency nurses in public hospitals to thoroughly compare the perception of informal or formal peer support influence and highlight its evaluative aspects across different settings. This dissertation contributes to the street-level bureaucracy theory by providing empirical evidence in contextualizing peer support as a catalyst for emotional support and a buffer for organizational uncertainty in various emotionally charged healthcare settings.
The Diffusion and Evolution of 311 Citizen Service Centers in American Cities from 1996 to 2012 - A Study to Identify the Catalysts for the Adoption of Citizen Engagement Technology
O'Byrne, John Christopher (Virginia Tech, 2015-05-26)
This study of the diffusion and evolution of the 311 innovation in the form of citizen service centers and as a technology cluster has been designed to help identify the catalysts for the spread of government-to-citizen (G2C) technology in local government in order to better position future G2C technology for a more rapid rate of adoption. The 311 non-emergency number was first established in 1996 and had spread to 80 local governments across the United States by 2012. This dissertation examines: what factors contributed to the adoption of 311 in American local governments over 100,000 in population; how did the innovation diffuse and evolve over time; and why did some governments' communications with citizens became more advanced than others? Given the problem of determining causality, a three-part research design was used to examine the topic including a historical narrative, logistic regression model, and case studies from Pittsburgh, Minneapolis and St. Louis. The narrative found that the political forces of the federal government, national organizations, and policy entrepreneurs (Karch, 2007) promoted the 311 innovation to solve different problems and that it evolved beyond its original intent. The logistic regression model found that there was a statistically significant relationship between 311 adoption and the variables of higher population, violent crime rate, and the mayor-council form of government. The case studies revealed that mayors played a strong role in establishing citizen service centers in all three cities while 311 adopter Pittsburgh and non-adopter St. Louis seemed to have more in common in their G2C evolution due to severe budget constraints. With little written about the 311 innovation in academic journals, practitioners and scholars will benefit from understanding the catalysts for the diffusion and evolution of the 311 in order to determine ways to increase the rate of adoption for future G2C communication innovations.
The Effects of Community Quality of Life on Local Policy Decisions
Ko, Myeong Chul (Virginia Tech, 2011-08-02)
There have been extensive debates on the factors that influence local policy decisions. Although many researchers have contributed to uncovering various influences such as political, economic, institutional, and demographic factors on local policy decisions, however, the concept of QoL rarely has used in extant literature. Local government spending is likely to be affected by citizen demands for achieving community well-being. Additionally, given that different policy functions variably affect local circumstances, the impact of QoL on local policy decisions will depend on the policy area. Hence, this study examined the relationship between QoL and local budgetary decisions based on Peterson's (1981) policy scheme of, three distinct policy arenas (developmental, allocational, and redistributive policy). In examining the relationship of QoL and city spending across policy functions, I also considered economic, political, institutional, and demographic factors, derived from various theoretical perspectives on local policy decisions. The relative influences of community QoL as well as other factors on local policy decisions were estimated by two-stage least squares regression analysis (2SLS) for developmental spending and by ordinary least squares (OLS) for allocational and redistributive spending. To measure community QoL, this study used 89,066 completed surveys from 167 communities in the United States for 2002-2008 are used. QoL appeared as a critical factor influencing local government expenditures in the three policy areas. The impact of QoL on local spending in the three areas differed depending on city income levels; city income levels then moderated local policy decisions. These findings suggest that local policy priorities adjusted in accordance with economic growth. Allocational policy functions also should be thought to be functions of cities geared toward giving them a competitive edge over other cities by meeting evolved citizen preferences for city amenities. These findings also point to distinct patterns of political activities in each policy arena. Given that community QoL reflects adjusted citizens' demands, I contend that community QoL can contribute to performance management by providing additional public information and a complementary performance indicator.
The Effects of Knowledge Sharing on Program Performance: Influences on CPS Program Performance
Kim, Dongshin (Virginia Tech, 2011-02-11)
As current social problems grow more complex, public organizations have to deal with more complicated problems and values than in the past. Public organizations arguably need more knowledge to effectively address such complex problems. However, there is little study of the relationship between knowledge sharing and government performance. This study has several primary purposes. First, it tries to find out more about the roles and effects of knowledge sharing on program performance in public organizations. Second, by examining the factors affecting the relationships between knowledge sharing and program performance, the study explores the importance of individual and organizational conditions in connecting knowledge sharing to program performance. Lastly, the study helps clarify the effect of knowledge sharing on program performance by also examining other factors that are likely to affect program performance. To explore the relationships among explicit and tacit knowledge sharing, public service motivation, self-set goals, red tape, economic conditions, staffers' professionalism, budgetary resources, and program performance, I examined Virginia's Child Protective Services program. The Virginia Department of Social Services determines the guidelines and policies for the state's CPS program and supervises its implementation by local agencies. I focused on the implementation of the CPS program. The study examined the relationships between CPS program performance and the degree and dynamics of knowledge sharing at the local jurisdictional and at the individual social worker levels in each of the 23 local CPS departments in which staffers responded to an on-line survey. In addition to these relationships, the study examined the effects of individual, organizational, and financial factors in Virginia local CPS departments on the relationships between knowledge sharing and program performance. The study yielded numerous findings. First, at the local agency level evidence showed that explicit knowledge sharing played an important role in affecting CPS program performance. At the individual level, only the reported usefulness of explicit knowledge sharing affected CPS program performance, while the usefulness of tacit knowledge sharing and time devoted to explicit knowledge sharing affected usefulness of explicit knowledge sharing. The personal motivation of CPS staffers influenced program performance through tacit knowledge sharing, and red tape evidently affected CPS program performance by decreasing explicit and tacit knowledge sharing. Even when factors like local economic conditions and available financial resources were taken into account, the usefulness of explicit knowledge sharing still affected CPS program performance. Second, the relationships among time devoted to, usefulness of, and access to explicit and tacit knowledge sharing were diverse. They affected CPS program performance through the reported usefulness of explicit and tacit knowledge sharing. Third, individual and organizational factors influenced the relationship between knowledge sharing and CPS program performance. The personal motivation of CPS staffers had a positive effect on tacit knowledge sharing, but red tape appeared to have a negative effect on explicit and tacit knowledge sharing. Fourth, the study showed that several factors other than knowledge sharing such as local economic conditions, work training of CPS staffers, family assessments, CPS staffer education, and additional budgetary resources also affected CPS program performance.
Examining The Association Between Transformational Leadership and Public Organizational Performance
Banee, Rabita Reshmeen (Virginia Tech, 2022-08-26)
This dissertation examines the association between transformational leadership and public organizational performance using different data and methods. Each of the three articles collected in this dissertation contributes to the scholarship exploring the interplay of transformational leadership and organizational performance using distinct data and interpretive methods, examining the interplay of its elements and a widely used outcome measure – organizational performance as a dependent variable. The first article presents evidence of the empirical studies analyzing the association between transformational leadership and public organizational performance. Based on a formal, replicable search method informed by current practices for the systematic evaluation of published evidence, this review collects and analyzes empirical research articles examining the association between transformational leadership and public organizational performance. A total of seven journal articles were identified that met the study criteria. The measures of the transformational leadership construct in these studies are different but show a common pattern of survey questionnaires with multiple-level responses. Moreover, transformational leadership is found to be positively associated with public organizational performance. Organizational performance is operationalized using several factors such as development, growth, creativity, and effectiveness in the included studies. Acknowledging the gap in the included studies, this review offers two research questions for further exploration to address the gaps in the existing studies. The second article explores the association between the elements of transformational leadership and federal organizational performance in very large and large federal agencies using Ordinal Logistic Regression (OLR) on quantitative survey data drawn from results of the OPM Federal Employment Viewpoint Survey. Statistical findings of this study show a positive relationship between the elements of transformational leadership and organizational performance. This study contributes to the transformational leadership and public management literature by adding the scholarship exploring the association between the elements of transformational leadership and public organizational performance. The third article explores the association between transformational leadership and organizational performance from the experiences and perspectives of U.S. federal agency employees. The data was collected through semi-structured interviews with federal leaders from very large and large agencies, as per the Office of Personnel Management's classification. The perceptions of federal employees reflect the interplay between transformational leadership behaviors and perceptions of organizational performance. The informants' interviews enhance the understanding of transformational leadership-organizational performance association from the employee perspective. A process of thematic coding and interpretation is employed to analyze the interview data. The study findings contribute to the management and leadership literature by exploring the lived experiences of federal employees and their perceptions of the influence of transformational leadership on organizational performance. Moreover, the replicable qualitative interview process and analysis methodology create a pathway for future qualitative research.
Examining the Impact of Human Resource Management (HRM) on Telework Participation Among US Federal Employees
Alshenaifi, Abdulilah Abdullah M. (Virginia Tech, 2024-05-23)
This dissertation investigates telework participation within the US federal government, structured through three interconnected articles from a human resource management perspective. It sheds light on the factors critical for the successful implementation of telework including human resource management (HRM) practices, differences among generational cohorts, and the role of line managers. Chapter 1 presents the motivation for this dissertation, theoretical foundations, an overview of telework within the US federal government, and a summary of the three research studies conducted. Chapter 2 introduces the first manuscript, which examines the impact of HRM practices on telework participation among US federal employees using the Ability, Motivation, and Opportunity (AMO) framework. This study analyzes data from the 2015 Federal Employee Viewpoint Survey (FEVS) through multinomial logistic regression. The results highlight that skills enhancement, promotional opportunities, and cooperative work environments significantly correlate with the likelihood of telework participation. Chapter 3, the second manuscript, applies generational cohort theory to investigate differences in telework participation among generational groups. Utilizing multinomial logistic regression analysis on FEVS data from 2013, 2014, and 2015, the study finds varied preferences for telework across Millennials, Generation X, Late Baby Boomers, and Early Baby Boomers. Generation X shows the most likelihood of telework participation compared to Millennials and Baby Boomers, with Early Baby Boomers displaying the least inclination. Chapter 4, the third manuscript, assesses the role of line managers as HRM partners and facilitators in telework participation. Applying Leader Member Exchange (LMX) theory and 2015 FEVS data, the study finds that the quality of relationships between line managers and employees -marked by mutual trust, support, and respect – enhances the likelihood of telework participation. Chapter 5 concludes this dissertation with summaries of research findings, theoretical and practical implications, research limitations, and avenues for future research directions.
An Exploration of Inclusive Management Practices: Through the Lenses of Public Managers
Spencer-Gallucci, Jessica Lee (Virginia Tech, 2020-12-07)
An Exploration of Inclusive Management Practices: Through the Lenses of Public Managers Jessica Lee Spencer-Gallucci ABSTRACT This study explores how public managers think about and understand the practices of inclusive management (IM) in the workplace. Specifically, the research explores the lived experiences and perceptions of public managers and their implementation of inclusive management practices. The federal government is among the largest employers in the United States. Past and present presidential administrations recognize the importance of employee inclusion, engagement, and performance management as the foundations for building and sustaining the 21st-century workforce. This dissertation explores the intersection of inclusive management and diversity management. Although inclusive management practices have evolved into diversity management programs, government organizations continue to contend with implementing complex, inclusive practices in the workplace. Executive Order 13583 (2011) established a coordinated government-wide initiative to promote diversity and inclusion in the federal workforce. Changes in inclusive legislation and policies in President Trump's 2019 Management Agenda and the Office of Personnel Management's Strategic Plan 2018–2022 may indicate a shift in diversity and inclusion priorities. The Strategic Plan directs the Office of Personnel Management to provide federal supervisors enhanced public management tools that allow success in the workplace. As in previous years, the 2019 Federal Employee Viewpoint Survey (FEVS) identified areas of concern in the workplace. Respondents expressed concerns about how their agency evaluates job performance, processes, merit promotions, and respondents' ability to influence organizational practices. Respondents also were concerned the results of the survey will not improve workplace practices. This research explores the meaning and understanding of inclusive practices through the lenses of eight public managers. Although relying on eight interviews limits the study's generalizability, closely focusing and reflecting on a handful of distinctive voices, this study enabled a greater sensitivity to the lived experiences described by study respondents. The research examines the massive changes taking place in workplaces and societies. The narrative inquiry explored the question: How do public managers and leaders think about and understand inclusive management practices? The literature review guiding the study focuses on theories and concepts related to inclusive leadership, inclusive management practices, inclusion and diversity programs, and theory-to-practice models. Analyzing the eight participants' lived experiences provide a meaningful way of identifying patterns or different ways of doing the same things with inclusive practices, public managers' motivation, and professional training. Overall, inclusive management studies linked historical knowledge of inclusion with current inclusive management practices to enhance public management in the 21st century. The accumulated experiences and perceptions of participants in this study contribute to the existing knowledge of inclusive management practices. The research expands the landscape of inclusive concepts, theories, and practices by focusing mainly on public managers' lived experiences and inclusive management views. This study's results indicate the participants' actions align with the literature related to inclusive leadership concepts and the value of employees' perception of belongingness and uniqueness in the workplace.
Exploring a Disaster Management Network in the Caribbean: Structure, Member Relations, Member Roles, and Leadership Styles
Cooper, Tracy Lee (Virginia Tech, 2010-09-20)
This study examined the dynamics of an inter-organizational national disaster management organization (NDO) in the Caribbean. It sought to provide a better understanding of network structure, functions, and member relations, which provided a foundation for understanding member roles and leadership styles. This dissertation's primary research question was: How do members participate in the national disaster management network in the Caribbean? In personal interviews, network members identified the NDO as a semi-open network system, incorporating both hierarchical and collaborative characteristics. This analysis argued the network constitutes a dynamic system that shifts its governance structure to adapt to circumstances confronted during the disaster management cycle. This study also found network structure affects member positions and those views reciprocally affect how the NDO is organized. One participant clearly claimed a central network position and served as "network broker," while several other members formed two high density groups within the NDO. Network members played a range of formal and informal roles in the collaboration, including coach and coordinator. The central NDO member played several primary roles: fundraiser, change agent, manager, and informer. This analysis also suggested leadership styles shaped the network's hybrid governance structure: some members employed a directive or delegative style, while others relied upon a participatory approach. This mix of styles underscored the importance of shared leadership in a disaster context. The Saint Lucia government has endeavored to engage citizens in disaster management planning through an extensive NDO committee structure. This study yielded insights into that decentralized decision-making structure and process. The NDO, as a public policy network, has served as a "new governance" form of government action. At the national level, non-governmental organizations have used the structure to work to frame disaster management issues, while citizens active at the grassroots levels have participated in the nation's disaster preparedness and response planning processes. This new governance mechanism may be deemed participatory but not yet representative democracy. Overall, however, Saint Lucia's networked and engaged approach to disaster response and mitigation has encouraged deeper mutual awareness of shared challenges among government units, participating third sector organizations, for-profit entities, and the nation's citizens.
"Exploring the Dimensions of Organizational Capacity for Local Social Service Delivery Organizations Using a Multi-Method Approach"
Bryan, Tara Kolar (Virginia Tech, 2011-12-07)
Organizational capacity is a concept that has garnered increased attention from the public and nonprofit management literature in recent years. Capacity, broadly defined as the ability of an organization to fulfill its goals, has been of particular focus of scholars interested in understanding the variables that impact organizational performance. Despite the increased focus on organizational capacity in the literature, the concept remains vague. Given the fuzziness of the concept of capacity, there is much opportunity to contribute to the field's knowledge and measurement of the concept. This dissertation adds depth to the capacity literature in public and nonprofit management by identifying, describing and measuring the different dimensions of capacity relevant to local social service delivery organizations. Utilizing a two-phase sequential mixed method design including both interview and survey data, the findings suggest that organizational capacity consists of a number organizational resources and capabilities that impact the functioning of the internal organization as well as its relationships with other relevant organizations and external stakeholders. In particular, six dimensions of capacity were identified: human resource, financial resource, information technology, knowledge, stakeholder commitment, and collaborative. The survey results indicate that the six dimensions are connected to the theoretical construct of organizational capacity. However, results from the discriminant validity tests of the six subscales are mixed. This finding implies that these dimensions represent broad constructs that impact the other dimensions directly. This finding also highlights the challenge of defining and measuring discreetly the specific dimensions of capacity. Future research should examine these discrepancies in order to further disentangle capacity as a theoretical construct.
Exploring the Role of Federal Managers When Obtaining Legal Advice from Offices of the General Counsel
Muetzel, James (Virginia Tech, 2014-03-11)
Managers in federal executive branch agencies administer public programs and policies in a complex legal environment. To assist managers, each agency has an organization that is responsible for providing them legal advice, typically called an "Office of the General Counsel" (OGC). Existing literature from public administration and administrative law has addressed, to varying degrees, what OGC lawyers do or ought to do, but has primarily focused on providing legal advice, not obtaining it. This discrete literature is disconnected from major streams in public administration. The purpose of this study was to update and extend the literature by exploring managers' and lawyers' perceptions of the role of managers as advisees of OGC. This study made managers the focal point of exploration and used concepts from organizational role theory to clarify the term "role" and highlight the structural and interactional elements of the manager's part in the manager-lawyer relationship. Four research questions guided this study by inquiring about the expectations managers and lawyers have regarding: (1) the organizational arrangement for obtaining legal advice; (2) decision making in the context of obtaining legal advice; (3) the closeness of their working relationship; and (4) being a "client" of OGC in the context of obtaining legal advice. Data were collected from in-depth, semi-structured interviews conducted with 20 practitioners (14 managers; six lawyers). This study found that managers and lawyers preferred to remain separate from each other in the agency because of the expectation that managers obtain and lawyers provide objective legal advice. Regarding decision making, managers and lawyers expected managers to make decisions in the sense of seeking guidance from OGC rather than permission, being comfortable questioning legal advice, and choosing among options and alternatives; although, lawyers indicated some managers prefer not making decisions. The expectation of making decisions in the sense of choosing whether to follow legal advice remains contested among managers; among lawyers, they expect managers to consider legal advice and decide whether to follow it. Managers and lawyers expected to have a close working relationship marked by assistance with formulating legal questions and full disclosure of information. As for expectations associated with being a "client" of OGC, managers' and lawyers' expectations diverged on what being a "client" of OGC entails. Managers viewed themselves as clients, but associated the term "client" with customer service; lawyers, on the other hand, viewed managers as clients provided their interests are aligned with the agency's interests. Beyond exploring the role of managers when obtaining legal advice, this study's focus on the interaction between managers and lawyers within a federal agency suggests a way connecting public law more directly to public management, as well as extending insights from governance to activities inside an agency.
From Nonproliferation to Counterterrorism and Beyond: U.S. Foreign Policy, Global Governance and the Evolution of the Nuclear Security Regime
Johnson, Craig Michael (Virginia Tech, 2023-02-08)
This dissertation examines the formation and evolution of the nuclear security regime (NSR) which governs programs, policies and norms associated with the protection of nuclear and radiological materials that sub-state groups might seek to acquire for use in a terrorist attack. The regime is unique in the security field in that it is an ad hoc, voluntary structure that more closely resembles regimes associated with environment protection than the institutionalized, internationally negotiated treaties and alliances that are typical of regimes governing national security affairs. The dissertation reviews how the NSR developed over 16 years and spanned U.S presidential administrations with generally opposing approaches to multilateral cooperation and global governance. It is divided into five chapters that describe the regime; places its development within the academic context of regime theory and multilateral cooperation; traces the regime's evolution from nonproliferation efforts to counterterrorism ones; looks at the specific approaches enacted by the George W. Bush and Barack H. Obama administrations; and concludes with observations on the regime's continued longevity.
Historical Institutionalism and Defense Public Procurement: The Case of Other Transactions Agreements
Lopes, Crane L. (Virginia Tech, 2018-10-24)
Since the 1980s, private sector spending on Research and Development (RandD) has outpaced federal RandD spending. For example, while the Department of Defense (DoD) spent $64 billion on RandD in fiscal year 2015, the private sector spent $260 billion. DoD relies on the private sector to develop advanced technologies for defense requirements. However, some innovative businesses are hesitant to work with DoD because of the perceived bureaucracy of the DoD procurement system. Recognizing this problem, in 1989, Congress created a new type of non-procurement agreement for DoD called Other Transactions Agreements (OTs). OTs are excluded from most laws and regulations that govern traditional procurement agreements. OTs can be written to meet the needs of the parties and the project, enabling agreements that resemble commercial contracting. Congress has expanded OT authority, and DoD has issued OT guidance to its employees. But DoD has not used OTs as widely as expected. This is puzzling because commentators find OTs are helpful to DoD and the private sector in reducing the legal and regulatory compliance costs associated with the DoD procurement system. Using qualitative methods, and drawing on the OT and historical institutionalism literature, this study explores institutional factors that may explain why DoD has not more widely used OTs. The study relied on interviews with DoD employees and contractors. OT case studies were used to triangulate the interview findings. Potential causal mechanisms are identified to support future research of the DoD OT program using causal process tracing. The study findings are used to offer policy recommendations to support the wider use of OTs by DoD.
How Two Traditions of Privacy Defenses in Image Capture Technology Inform the Debate over Drones
Roberts, Patrick S.; Larson, Derek (2017-05-10)
Innovations in image capture technology create new versions of long-standing concerns about privacy, with the debate over unmanned aerial vehicles, known in the popular media as drones, as the latest example. The history of privacy claims in image capture technology weaves together arguments about technically-oriented harms and arguments about human dignity. Claims for defending privacy against intrusions from cameras, camera phones, and thermal imaging can be deployed in new forms in defenses of privacy against drones. This article ends with a caution about unintended consequences of regulating privacy, and of attempting to avoid regulation altogether.

Browsing by Author "Roberts, Patrick S."

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