Browsing by Author "Singh, Raj"

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    2020 Southeast Blueberry Integrated Management Guide.
    Burrack, Hannah J.; Cline, Bill; Melanson, Rebecca; Singh, Raj; Hale, Frank; Sial, Ash; Pfeiffer, Douglas G.; Czarnota, Mark; Jennings, Katie; Lockwood, David (2020-01)
    2020 Southeast Regional Blueberry Integrated Management Guide
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    A Complete Guide To Digital Concierges In 2021
    Singh, Raj (Hospitalitynet, 2021-08-02)
    Guests today are increasingly tech-savvy and look for on-demand responses that allow them to be self-sufficient. Businesses that handle guest interactions are turning to digital concierges as a way to fulfill this demand for quick, attentive and superior service. If you want to understand how digital concierges can impact your business, here’s a complete guide that has the features you can expect, how it works, and the benefits.
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    A Complete Guide to Digital Concierges In 2021
    Singh, Raj (Hospitality Net, 2021-08-02)
    Raj Singh, CEO of Go Moment, writes to inform readers of the benefits of adopting the digital concierge into hotels. The benefits far exceed the hotel industry with the various functions that it seeks to offer. From a variety of languages to the ability to tailor itself to customer needs. The collecting of customer insights These digital concierges can impact companies at essentially every level through how they can streamline communication. These innovative resources can even be adapted to the pricing strategy of the hotel. Lastly, like other Artificial Intelligence (AI), they can help to improve employee satisfaction and increase efficiency of service.
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    Surprising Ways Hotels Lose Repeat Business
    Singh, Raj (Hospitality Net, 2019-05-02)
    For nearly a half-decade now, the hotel industry has buzzed about "authentic guest experiences." It was its reaction to "Belong Anywhere," where travelers who wanted to be insiders could engage with people and culture. But should hotels be trying to replicate an Airbnb experience? Are hotel guests also really looking for "authentic" experiences, or do they come with a different set of expectations in mind?