Shen, Rao; Vemuri, Naga Srinivas; Fan, Weiguo; Fox, Edward A. (2006-09-18)
We synthesize diverse research in the area of digital library (DL) quality models, information systems (IS) success and adoption models, and information-seeking behavior models, to present a more integrated view of the concept of DL success. Such a multi-theoretical perspective, considering user community participation throughout the DL development cycle, supports understanding of the social aspects of DLs and the changing needs of users interacting with DLs. It also helps in determining when and how quality issues can be measured and how potential problems with quality can be prevented.