Many academic institutions offer various forms of data and information finding services through their libraries to students, faculty, administrators, and the general public. These services often include help with data analysis, data management, Geographic Information Systems (GIS), and data visualization. The service not always offered regarding data visualization and information design is having the support and guidance of someone experienced in graphic, interactive, visualization, information design in place to assist or lead the creative process, that aids in the design and development of effective, meaningful, and impactful visualizations - and this is where I come in, as the Data Visualization Designer within the Data Services group at University Libraries at Virginia Tech. This editorial will address the benefits of using a holistic, “Design Thinking” approach in the realm of data visualization and information design services through my first-hand experiences and knowledge gained through my work specifically relating to data visualization work at Indiana University-Bloomington and through my current position at Virginia Tech University Libraries.