Recent Submissions

  • What Makes Access Services Staff Happy? A Job Satisfaction Survey 

    Gilbert, Charla; Sewell, Bethany (2013-11-12)
    The nature of work in Access Services on a national level has been rapidly changing over the past decade. The presenters wish to share the results of the satisfaction survey that delve into recent changes and the effects ...
  • Does your data deliver for decision making? 

    Mak, Collette; Ellingson, Margaret W.; Lancaster (Gilbert), Charla (Emerald Group Publishing Limited, 2013)
    Purpose - To describe how data was used to design and evaluate new services at the University of Notre Dame and how data was used to evaluate changes in user behavior at Emory University. Design/methodology/approach - ...
  • Assessing Student Needs Through Discovery 

    Hall, Monena; Lancaster, Charla; Mathews, Brian (2013-04-23)
    Discovery Teams were created to boost the Library’s R&D effort. Annually, University Libraries at Virginia Tech will collectively explore a theme through hands-on experience. For Spring 2012 the topic was: The Learning ...
  • Virginia Tech University Libraries: Discovery Team 2: Media Production 

    Bowser, Sherrie; Hu, Deyu; Lancaster, Charla; Meier, Carolyn (2012)