Howard Feiertag Department of Hospitality and Tourism Management
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Departmental Publications, Hospitality and Tourism Management [1]
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Scholarly Works, Hospitality and Tourism Management [37]
Research articles, presentations, and other scholarship
Recent Submissions
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Multi-level differentiation of short-term rental properties: A deep learning-based analysis of aesthetic design
(Elsevier, 2023)This study aims to test the effects of differentiation on short-term rental performance along the dimension of aesthetic design. Online platforms display listing cover photos as search results, thus making aesthetic design ... -
Green and non-green outcomes of green human resource management (GHRM) in the tourism context
(Elsevier, 2023-10)Globally, organizational espousal of green and sustainable operations has been critically facilitated by green human resource management (GHRM) initiatives, especially in the tourism and hospitality sector. This research ... -
Resident perceptions and responses to tourism: individual vs community level impacts
(Routledge, 2022-11)This paper reviews resident tourism attitude research through the lens of the individual- and community-level perceived impacts of and responses to tourism. It explores how perceived impacts of tourism and responses to ... -
Social and Personal Norms in Shaping Customers' Environmentally Sustainable Behavior in Restaurants' Social Media Communities
(MDPI, 2023-04-09)This study aimed to investigate how personal and social norms affect customer engagement with social media that promote environmentally sustainable behaviors. A self-administered survey of potential participants was ... -
Evolving Landscape of Partnerships of U.S. Destination Marketing Websites: External Hyperlinks From 1999 to 2018
(SAGE Publications, 2023-03-01)Hyperlinks to external websites are a reflection of partnerships of destination marketing organizations (DMOs). This longitudinal study investigates the external hyperlinks placed on the home page of U.S. state tourism ... -
Design standardization by Airbnb multi-unit hosts: Professionalization in the sharing economy
(Elsevier, 2023-01-01)Increased professionalism in the short-term rental market has enabled multi-unit hosts to replicate design features across their listings to increase efficiency; however, this standardization represents a huge risk caused ... -
Predicting Conversion Rates in Online Hotel Bookings with Customer Reviews
(MDPI, 2022-09-30)E-commerce in the hospitality and tourism field has already ranked No. 2 among all online shopping categories worldwide. However, customers’ visits to a hotel booking website cannot guarantee the generation of sales, ... -
Dual-Branded Hotels: Resource-based entry strategies in agglomerated markets
(Elsevier, 2023-04)Despite the growing importance of dual-branded hotels, research on this trend is lacking. This study investigates the effect of resource-based entry strategies for dual-branded hotels vis-à-vis incumbent market competition ... -
A look into the crystal ball of ski destination development - The role of Alpine Summer Parks
(Elsevier, 2022-09-21)Recently, winter tourism destinations have developed summer attractions as climate change threatens their success. Increasing the number of summer attractions in ski resorts could also be part of the operators’ strategy ... -
Investigating the emergence of third-party online food delivery in the U.S. restaurant industry: A grounded theory approach
(Elsevier, 2022-10)This qualitative study explores the emergence of Third-Party Online Food Delivery (TPOFD) in the US restaurant industry. The study used grounded theory to obtain insight into the perspective of restaurant operators regarding ... -
Early and late-stage startup funding in hospitality: Effects on incumbents' market value
(Elsevier, 2022-07)This study investigates the change in investors’ awareness of startups following received funding rounds. We specifically investigate the stock market assessing startups as potential new entrants in an industry that ... -
Explaining the willingness of consumers to bring their own reusable coffee cups under the condition of monetary incentives
(Elsevier, 2022-05)An increasing number of hospitality firms attempt to foster sustainable practices among their customers. Amongst these, incentives for customers to bring their own reusable products stand out. In this study, we first analyse ... -
Disruptor Recognition and Market Value of Incumbent Firms: Airbnb and the Lodging Industry
(Sage, 2022-04-03)Although Airbnb debuted in 2008, incumbent lodging firms did not fully recognize it as a legitimate competitor for several years. However, as Airbnb made inroads into the accommodation business, hotel firms and their ... -
Big Data Analytics and Hotel Guest Experience: A Critical Analysis of the Literature
(2022)Purpose: Guest experience and satisfaction have been central constructs in the hospitality management literature for decades. In recent years, the use of big data as an increasing trending practice in hospitality research ... -
Imbrications of IT and Hospitality Organizations
(2021-10-01)The impact of information technology (IT) on the hospitality and tourismindustry has been extensively documented in the last two decades. However, what happens during the adoption process and to the organization over time ... -
Smiley guests post long reviews!
(Elsevier, 2021-07-01)The inclusion of a photo in users’ profile provides information about them and shows a higher sense of self-expression and potential engagement. On peer-to-peer rental platforms, profile images may be useful for hosts and ... -
Satisfaction and Expenditure in Wineries: A Prospect Theory Approach
(SAGE, 2021-07-22)Visitor satisfaction has been shown to be a critical determinant of visitor expenditure in wineries. Although the relationship between visitor satisfaction and expenditure in wineries has been investigated in previous ... -
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the COVID-19 pandemic
(Elsevier, 2021-08-01)During the novel coronavirus (COVID-19) pandemic, some hotels have engaged in corporate social responsibility (CSR) activities to help overcome the crisis. Given that most existing research examines the impact of hotel CSR ... -
Advance booking across channels: The effects on dynamic pricing
(Elsevier, 2021-10-01)This research analyzes the effects of advance booking and channel type on hotel rates. While this relationship has been addressed in the literature, most studies take a partial approach by focusing only on one distribution ... -
The Impact of COVID-19 Vaccine Passport on Air Travelers' Booking Decision and Companies' Financial Value
(SAGE, 2021-11-15)The ongoing debate about vaccine passport policies for dealing with COVID-19 has necessitated analyzing its effectiveness in the airline and tourism industry. This study was purposed to analyze how vaccine passports are ...
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