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dc.contributor.authorLimon, Susana Dinkinsen
dc.date.accessioned2014-03-14T20:07:41Zen
dc.date.available2014-03-14T20:07:41Zen
dc.date.issued2007-02-12en
dc.identifier.otheretd-02222007-204522en
dc.identifier.urihttp://hdl.handle.net/10919/26278en
dc.description.abstractThis dissertation looks at the role narratives play in addressing organizational challenges by facilitating a collective assignment of meaning to those challenges that allows for problem solving, or at least a way to cope with the challenges. Specifically, the research examines how informal knowledge is embedded in organizations in the form of narratives, and how narratives are used to transfer knowledge across the organization. The dissertation develops the concept of narrative, and the qualities of the narratives used in this dissertation, focused on events, focused on people, focused on values, and it develops an understanding of knowledge transfer as the collective assignment of meaning to challenges that are constantly emerging. In this case study, three means, or tools emerge as facilitating the assignment of meaning. These tools are superstars, indexing, and knowledge objects. This research will enrich the public administration and nonprofit literature by utilizing narrative inquiry to examine the transfer of knowledge in a nonprofit social service organization that serves a vital public purpose under contracts with various levels of government.en
dc.publisherVirginia Techen
dc.relation.haspartLimon.pdfen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectStorytellingen
dc.subjectCollective Assignment of Meaningen
dc.subjectKnowledge Transferen
dc.subjectNarrative Inquiryen
dc.subjectInformal Knowledgeen
dc.titleKnowledge Transfer through Narratives in an Organizationen
dc.typeDissertationen
dc.contributor.departmentPublic Administration and Public Affairsen
dc.description.degreePh. D.en
thesis.degree.namePh. D.en
thesis.degree.leveldoctoralen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.disciplinePublic Administration and Public Affairsen
dc.contributor.committeechairKhademian, Anne M.en
dc.contributor.committeememberWolf, James F.en
dc.contributor.committeememberWoodard, Colleen A.en
dc.contributor.committeememberEikenberry, Angela M.en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-02222007-204522/en
dc.date.sdate2007-02-22en
dc.date.rdate2007-04-12en
dc.date.adate2007-04-12en


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