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dc.contributor.authorMontague, Enid Nicole Headenen_US
dc.date.accessioned2014-03-14T20:09:04Z
dc.date.available2014-03-14T20:09:04Z
dc.date.issued2008-03-25en_US
dc.identifier.otheretd-04072008-233305en_US
dc.identifier.urihttp://hdl.handle.net/10919/26680
dc.description.abstractUnderstanding how patients and operators trust medical technology will provide insight into the role, implementation and use of technology in health systems. Models developed in aviation and manufacturing that predict operatorsâ trust or distrust in technology (Biros, 2004; Jian, Bisantz, Drury, & Llinas, 1998; Lee & See, 2004; Muir & Moray, 1996; Parasuraman, 1997) may not be applicable to medical technology and health systems. The first objective of this research was to empirically define the construct trust in medical technology by differentiating it from trust in technology and providing a model of itâ s factors. The second objective of this research was to generate a theory of how patients and health care providers construct trust in medial technology in an applied context. The third objective of this research was to develop and validate an instrument to measure patientsâ trust in medical technology. The results of these combined studies identified 30 factors of trust in medical technology and provided evidence to support the hypothesis that trust in technology and trust in medical technology are different constructs. A grounded theory was developed that shows that patientsâ trust in medical technology is based on a combination of characteristics from the technology, providers and how the providers use the technology, while physiciansâ trust is constructed from the trustworthiness of the system and trust in their own abilities. An 80 item instrument for measuring trust in medical technology was developed and validated. Recommendations for the design of obstetric work systems are discussed.en_US
dc.publisherVirginia Techen_US
dc.relation.haspart02_Body_revised.pdfen_US
dc.relation.haspart01Abstractrevised.pdfen_US
dc.rightsI hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to Virginia Tech or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.en_US
dc.subjectTrusten_US
dc.subjectTechnologyen_US
dc.subjectInstrument Developmenten_US
dc.subjectHuman Factorsen_US
dc.subjectObstetricsen_US
dc.subjectAutomationen_US
dc.subjectHealth Careen_US
dc.subjectMedicalen_US
dc.titleUnderstanding Trust in Medical Technology: Using the Example of Obstetricsen_US
dc.typeDissertationen_US
dc.contributor.departmentIndustrial and Systems Engineeringen_US
dc.description.degreePh. D.en_US
thesis.degree.namePh. D.en_US
thesis.degree.leveldoctoralen_US
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen_US
thesis.degree.disciplineIndustrial and Systems Engineeringen_US
dc.contributor.committeememberHausman, Bernice L.en_US
dc.contributor.committeememberSmith-Jackson, Tonya L.en_US
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-04072008-233305/en_US
dc.contributor.committeecochairKleiner, Brian M.en_US
dc.contributor.committeecochairWinchester, Woodrow W. IIIen_US
dc.date.sdate2008-04-07en_US
dc.date.rdate2009-04-22
dc.date.adate2008-04-22en_US


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