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dc.contributor.authorAlkandari, Mohammad A.en_US
dc.date.accessioned2014-03-14T20:09:29Z
dc.date.available2014-03-14T20:09:29Z
dc.date.issued2012-04-02en_US
dc.identifier.otheretd-04122012-175907en_US
dc.identifier.urihttp://hdl.handle.net/10919/26808
dc.description.abstractIn today's world of global software teams, managing members from multiple countries and cultures adds to an already complex mix of software productivity issues. While software team compositions have been researched based on tasks, personality, and role descriptions, few models exist to help software project managers reason about software teams with respect to culture. As more culturally diverse teams develop software products, software project managers need to manage teams based on cultural factors that will inevitably arise. This research examines the effect of culture on software project team management, and its impacts on software productivity, especially as it pertains to requirements engineering tasks. The main objective is to investigate how individuals from different cultures work together in software development projects, and to use that understanding to formulate a model for reasoning about key cultural factors. Communication is a critical part of software project team effectiveness. Hence, this research examines how cultural factors (e.g., language, attitudes, roles, social organization, and time) affect the communication process in software development projects. Based on an initial survey of multicultural teams, this research examines some of the issues that arise from diverse teams working together. The survey results led to language and attitudes as dominant aspects of communication that impact software productivity. Time, roles, and social organization also had considerable influence from the preliminary results. From these results, the research approach was refined and more specific survey instruments were designed to aid in identifying the critical factors that impact software productivity. The results of the second set of the surveys showed that various cultures have different attitudes and behaviors, which in turn have distinct impacts on productivity in terms of more rework and delay. Furthermore, multicultural teams have miscommunication issues with respect to differences in languages, attitudes, roles, time, and social organization. The effect of some cultural factors on communication and productivity vary from culture to culture. Based on the results of the surveys, a model for Multicultural Software Project Team Management is described. This model was substantiated with further surveys using software professionals with experience working on multicultural teams.en_US
dc.publisherVirginia Techen_US
dc.relation.haspartAlkandari_MA_D_2012.pdfen_US
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectsoftware projecten_US
dc.subjectteam managementen_US
dc.subjectrequirements engineeringen_US
dc.subjectcultureen_US
dc.titleA Model of Multicultural Software Project Team Management applied in Requirements Engineeringen_US
dc.typeDissertationen_US
dc.contributor.departmentComputer Science and Applicationsen_US
dc.description.degreePh. D.en_US
thesis.degree.namePh. D.en_US
thesis.degree.leveldoctoralen_US
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen_US
thesis.degree.disciplineComputer Science and Applicationsen_US
dc.contributor.committeememberCao, Yongen_US
dc.contributor.committeememberGracanin, Denisen_US
dc.contributor.committeememberWallace, Linda G.en_US
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-04122012-175907/en_US
dc.contributor.committeecochairBohner, Shawn A.en_US
dc.contributor.committeecochairEdwards, Stephen H.en_US
dc.date.sdate2012-04-12en_US
dc.date.rdate2012-04-24
dc.date.adate2012-04-24en_US


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