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dc.contributor.authorKrishnakumar, Sukumarakurupen_US
dc.date.accessioned2014-03-14T20:12:28Z
dc.date.available2014-03-14T20:12:28Z
dc.date.issued2008-04-18en_US
dc.identifier.otheretd-05222008-094940en_US
dc.identifier.urihttp://hdl.handle.net/10919/27849
dc.description.abstractA recent focus on understanding emotions in organizations has resulted in increased attention to the role of Emotional Intelligence (EI). Emotional Intelligence (EI) is a type of intelligence that helps individuals to perceive, assimilate, understand, and manage emotions (Mayer & Salovey, 1997). The aim of this study is to understand the role of EI on individual attitudinal and performance outcomes. Specifically, this paper argues that EI may be an important determinant of employee job satisfaction, turnover intention, and performance. Further, these effects are expected to be most pronounced in job functions with higher emotional requirements. Data collected from 278 law enforcement and healthcare employees provide no support for these propositions. These findings, their implications, and potential future studies are discussed.en_US
dc.publisherVirginia Techen_US
dc.relation.haspartKumar_Dissertation_June17th.pdfen_US
dc.rightsI hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to Virginia Tech or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.en_US
dc.subjectHealthcareen_US
dc.subjectLaw Enforcementen_US
dc.subjectEmotional Intelligenceen_US
dc.subjectJob performanceen_US
dc.titleThe Role of Emotional Intelligence and Job Emotional Requirements in Job Attitudes and Behavioren_US
dc.typeDissertationen_US
dc.contributor.departmentManagementen_US
dc.description.degreePh. D.en_US
thesis.degree.namePh. D.en_US
thesis.degree.leveldoctoralen_US
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen_US
thesis.degree.disciplineManagementen_US
dc.contributor.committeechairCobb, Anthony Terryen_US
dc.contributor.committeememberHauenstein, Neil M. A.en_US
dc.contributor.committeememberLang, James R.en_US
dc.contributor.committeememberRoberts, Richard D.en_US
dc.contributor.committeememberConnerley, Mary L.en_US
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-05222008-094940/en_US
dc.date.sdate2008-05-22en_US
dc.date.rdate2008-06-17
dc.date.adate2008-06-17en_US


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