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dc.contributor.authorBezold, Maureen P. Jr.en_US
dc.date.accessioned2014-03-14T20:22:19Z
dc.date.available2014-03-14T20:22:19Z
dc.date.issued1997-03-28en_US
dc.identifier.otheretd-62297-143355en_US
dc.identifier.urihttp://hdl.handle.net/10919/30641
dc.description.abstractThis research extends work done in business and society by employing institutional theory to examine organizational responses to social activism. This work examines how womens' reproductive healthcare facilities have responded to anti-abortion activism. Institutional theory, coupled with the crisis management literature, was used to develop a set of hypotheses. Survey data indicate that rather than conforming to pressures by anti-abortion activists, facilities develop features that actively resist the pressures exerted by this stakeholder group. The work extends research in corporate social performance by pointing out that crisis management can be subsumed under stakeholder management. The work also contributes to the crisis management literature by providing a theoretical base for that work and moves the focus of the work from product/process failures in large organizations to social crises faced by small organizations. It also extends research in institutional theory by expanding the way in researchers conceive of coercive pressures.en_US
dc.publisherVirginia Techen_US
dc.relation.haspartELECTR_1b_20DOT.pdfen_US
dc.relation.haspartappendix1.pdfen_US
dc.relation.haspartappendix2.pdfen_US
dc.rightsI hereby grant to Virginia Tech or its agents the right to archive and to make available my thesis or dissertation in whole or in part in the University Libraries in all forms of media, now or hereafter known. I retain all proprietary rights, such as patent rights. I also retain the right to use in future works (such as articles or books) all or part of this thesis or dissertation.en_US
dc.subjectisomorphic pressuresen_US
dc.subjectsocial activismen_US
dc.subjectcrisis managementen_US
dc.titleCrisis Management in the Delivery of Women's Reproductive Health Care: Responding to Social Activismen_US
dc.typeDissertationen_US
dc.contributor.departmentManagementen_US
dc.description.degreePh. D.en_US
thesis.degree.namePh. D.en_US
thesis.degree.leveldoctoralen_US
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen_US
thesis.degree.disciplineManagementen_US
dc.contributor.committeechairWokutch, Richard E.en_US
dc.contributor.committeememberHatfield, Donald E.en_US
dc.contributor.committeememberStephens, Carroll U.en_US
dc.contributor.committeememberOzanne, Julie L.en_US
dc.contributor.committeememberWeaver, Pamela A.en_US
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-62297-143355/en_US
dc.date.sdate1997-03-28en_US
dc.date.rdate1998-08-07
dc.date.adate1997-08-07en_US


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