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Interactive system developers spend most of their time and resources on user interface
evaluation in traditional usability laboratories. Since the network itself and the remote
work setting have become parts of usage patterns, evaluators do not have unlimited
access to representative users for user interface evaluation. Reproducing the userâ s work
context in a laboratory setting is also difficult. These problems have led to the concept of
Remote usability evaluation that takes interface evaluation of any application beyond the
laboratory setting. The main aim of this thesis work is to develop a tool that can record
problems faced by remote users in the form of text and video. The text report and video,
which is a sequence of the userâ s actions while encountering the problem, would help
evaluators in preparing usability problem descriptions. This thesis reports the
development of the remote usability evaluation method and the process of usability
evaluation performed in enhancing features offered by the tool.