Browsing Pamplin College of Business by Title
Now showing items 1532-1551 of 1621
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Ways To Boost Your Hotel’s Wedding Revenue
(2017-09-19)While hotel and resort weddings are still popular wedding venues, many properties struggle with how to attract brides to their property. Some believe they are doing everything right, and yet, ballroom and event spaces ... -
We Are Living in a Nightmare: Asian Americans Speak Out Against Rising Violence
(Northstar Meetings Group, 2021-03-22)As meetings and events re-emerge the importance of diversity and inclusion remains at the forefront. It is one situation to say that diversity across the travel and hospitality industry is happening and it is another ... -
We can and should do more': Hotel industry announces $5 million, 5 year diversity plan
(USA Today, 2021-02-26)The American Hotel & Lodging Association Foundation has pledged $5 million commitment towards building diversity and inclusion within the hotel industry. AHLAF is planning to execute a five year plan that includes leadership ... -
Wearable Bluetooth Devices Could Help Attendees Keep Their Distance at Events
(Northstar Meetings Group, 2020-10-28)Wearable Bluetooth technology could be the future of events across every industry. From business events, nursing homes, to sporting events attendees can wear technology that will buzz when wearers come within 6 feet of one ... -
Web Reviews Influence on Expectations and Purchasing Intentions of Hotel Potential Customers [Summary]
(Virginia Tech, 2013)The objective of the paper is to study the impact that hotel guests reviews posted on consumer-generated websites have on the consumer decision-making process and service expectations. -
Website adoption and sales performance in Valais’ hospitality industry [Summary]
(Virginia Tech, 2009)An analysis of 147 Valaisan hotels’ monthly revenue between 1992 and 2003 indicated that website adoption related positively to a performance indicator—Revenue per Available Room or RevPAR. That is, the RevPAR of hotels ... -
Weighing Challenges, stimulus hopes in US, Canada
(Hotel News Now, 2020-11-04)The U.S. and Canada hotel markets continue to plummet as their continue to ignore their industries problems. The U.S. hotel market desperately needs relief from a new stimulus package, while Canada needs to figure out their ... -
The Welcome Transformation: Why Inclusion is Key to Success in Today's Hospitality Industry
(Accenture, 2019-12-19)Diversity & Inclusion has quickly become the most sought after aspect of brands across the United States and world. A 2019 survey done by Accenture found that 3 out of every 4 travelers are prepared to switch loyalty brands ... -
Welcome Travelers Back with an Improved Digital Lobby
(Lodging Magazine, 2021-02-01)Hotels are amping up their virtual lobby by focusing on direct business, paying attention to concerns of travelers, simplifying transition from website to booking engines, and monitoring conversations with their guests. ... -
What a Biden Presidency Will Mean for Meetings
(Northstar Meetings Group, 2020-11-09)The Hospitality Industry will look to see a positive trickle down effect of President Elect Joe Biden's plans on navigating the COVID-19 pandemic and the implementation of modern infrastructure. To combat the recent surge ... -
What Are The 4 Types of Diversity?
(Alliant International University, 2018)Not only is diversity and inclusion the fundamental and expected standard across the United States, it is also benefits the overall organization's success. Research shows that an organization that has a deep understanding ... -
What can big data and text analytics tell us about hotel guest experience and satisfaction? [Summary]
(Virginia Tech, 2020-11-07)Through this research done by analyzing an enormous amount of texts, it is implied that the hygiene factor is important for hotel guests enjoying the hotel experience. Moreover, since there is a strong association between ... -
What Can We Expect for Meetings and Events Next Year?
(PCMA, 2020-12-16)This is the digest of American Express's 10th annual Global Meeting and Event Forecast. The result showed that we need to wait to resume the full service until the second half-year of 2021. Moreover, many meeting planners ... -
What Disgusts Consumers in the Hospitality Industry: The Consumer Reaction to Environmental Contamination Model [Summary]
(Virginia Tech, 2020-05-11)Because consumers do not have access to microbiological assessments of their environment, they rely on their perceptions of cleanliness and the possibility of environmental contamination. Perceptions about what defines ... -
What Disgusts Consumers in the Hospitality Industry: The Consumer Reaction to Environmental Contamination Model [Summary]
(Virginia Tech, 2020-02-12)Consumers today are striving for clean space, not only at their house, but also when cooking, while traveling and staying in hotels. Research suggests that past experience, environment, cultural beliefs, understanding of ... -
What do guests value most in Airbnb accommodations? An application of the hedonic pricing approach
(Boston Hospitality Review, 2017-06-07) -
What do hotel employees think about service robots? A qualitative study in Turkey [Summary]
(Virginia Tech, 2020-12-13)According to data from the interview with 40 Turkish employees, it seems that employees think using robots for their services would lead to increasing the reputation for the property and more guests, having a competitive ... -
What drives customer Re-engagement? The foundational role of the sales-service interplay in episodic value co-creation [Summary]
(Virginia Tech, 2020-02-12)As existing business-to-business value co-creation (VCC) contracts approach their planned expiration, customers evaluate incumbent suppliers when forming their decisions to re-engage or defect. During this late stage of ... -
What have Hotel Owners Learned in the Last Year_ Where will we learn what we need for success this year
(Hospitality Net, 2015-01-23) -
What Hotel Sales and Marketing Executives Should Know Before Investing Dollars in Sales Technology [Summary]
(Virginia Tech, 2020-11-29)This study was done almost 15 years ago, so it does not seem to be adequate to discuss technologies that they can implement since those in the article are quite old already. However, we can find the lesson still from the ...
