Now showing items 1-10 of 15
A quantile regression analysis of tourism market growth effect on the hotel industry [Summary]
(Virginia Tech, 2016-01)
This study investigates how inbound tourism market growth proxied by the growth rate of total foreign tourist arrivals (GTA) affects the growth rate of sales (GS) and financial performance of hotel firms in Taiwan. The ...
Hotel Industry Vendor-partners Could Also Benefit From Sales Basics Training
As hotel companies continue to invest heavily in arranging sales training for their outside sales associates, our industry’s vendor-partners would do well to provide a little fundamental sales training for their salespeople ...
Pricing does not equal revenue management for hotels
How Word-of-mouth Moderates Room Price and Hotel Stars for Online Hotel Booking an Empirical Investigation with Expedia Data [Summary]
(Virginia Tech, 2015)
Information cues about products influence consumer purchase decisions. Online review can enhance communication among consumers while affecting consumer perception by increasing awareness and reducing uncertainty. However, ...
Lessons learned from 30 years of hotel sales processes
(Hotel News Now, 2018-07-11)
Today’s sales manager could learn a lot by being transported back in time to when hotel sales were fairly simple and good people skills were all you really needed to be successful.
A Decision Model for Hotel Revenue Management Displacement Analysis for Transient Room Demand vs. Group Room Demand
(Journal of Hotel & Business Management, 2016)
Revenue management in the hotel industry involves measuring the trade-off of revenue of one type of business over another type of business. One of the major decisions involves choosing revenues generated by transient ...
The mentor to many: Howard Feiertag
(Hotel News Now, 2017-11)
When it comes to icons in the hotel industry, fewer stand taller than my dear friend Howard Feiertag, especially in the field of hotel sales. I am sure a few thousand people know him as a former co-worker from his many ...
Mobile Technology Adopted in Hotel Sales [Summary]
(Virginia Tech, 2015)
Mobile technology has advanced rapidly and significantly, and has shown great promise and potential for hotel use. However, the previous research studies have focused mainly on what the impact of mobile technology on hotels ...
Airbnb’s eﬀect on hotel sales growth [Summary]
(Virginia Tech, 2018-07)
Disruption of existing industries by peer-to-peer sharing economy platforms, like Airbnb, has received extensive media attention primarily regarding the regulatory and the social aspects of the sharing economy. In this ...
Hotel Overbooking and Cooperation with Third-Party Websites
Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations ...