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Mobile Application Usability: Conceptualization and Instrument Development
(Society for Information Management, 2015-06-01)
This paper presents a mobile application usability conceptualization and survey instrument following the 10- step procedure recommended by MacKenzie et al. (2011). Specifically, we adapted Apple's user experience guidelines ...
Overcoming cross-organizational barriers to success in offshore projects
(Emerald Group Publishing, 2021-10-04)
Purpose: Advances in information technology coupled with the need to build resilience against disruptions by pandemics like COVID-19 continue to emphasize offshoring services in the software industry. Service-level agreements ...
Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks
(Society for Information Management, 2014-03-01)
The implementation of enterprise systems, such as enterprise resource planning (ERP) systems, alters business processes and associated workflows, and introduces new software applications that employees must use. Employees ...
Technical Systems Development Risk Factors: The Role of Empowering Leadership in Lowering Developers' Stress
(INFORMS, 2017-12-01)
The success of information systems development (ISD) projects depends on the developers who deliver them. However, developers face many challenges in bringing an ISD project to successful completion. These projects are ...
Expectation Confirmation in Information Systems Research: A Test of Six Competing Models
(Society for Information Management, 2014-09-01)
Expectation confirmation research in general, and in information systems (IS) in particular, has produced conflicting results. In this paper, we discuss six different models of expectation confirmation: assimilation, ...
Leveraging Microsoft's mobile usability guidelines: Conceptualizing and developing scales for mobile application usability
(Academic Press-Elsevier, 2016-05-01)
This research conceptualizes mobile application usability and develops and validates an instrument to measure the same. Mobile application usability has attracted widespread attention in the field of human-computer interaction ...
Technology Adoption Decisions in the Household: A Seven-Model Comparison
(Wiley, 2015-09-01)
We identified 7 theoretical models that have been used to explain technology adoption and use. We then examined the boundary conditions of these models of technology adoption when applied to the household context using ...
An espoused cultural perspective to understand continued intention to use mobile applications: a four-country study of mobile social media application usability
(Taylor & Francis, 2015-05-01)
As most mobile applications are tailored for worldwide consumption, it is a significant challenge to develop applications that satisfy individuals with various cultural backgrounds. To address this issue, we drew on a ...
Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes
(INFORMS, 2016-01-01)
Information technology (IT) implementation is a major organizational change event that substantially disrupts an employee's work environment. We develop a model of technology adaptation behaviors that employees perform to ...
Exploiting big data for customer and retailer benefits: A study of emerging mobile checkout scenarios
(Emerald, 2016-01-01)
Purpose – Mobile checkout in the retail store has the promise to be a rich source of big data. It is also a means to increase the rate at which big data flows into an organization as well as the potential to integrate ...