Now showing items 1-5 of 5
Improving Productivity in a Service Business Evidence From the Hotel Industry
(Cornell University School of Hotel Administration, 2000)
The objective of this paper is to compare, along three strategic dimensions, franchising with other types of operating arrangements in the lodging industry. The operating arrangements studied are, in addition to franchising, ...
General open and closed queueing networks with blocking: A unified framework for approximation
In this paper, we develop a unified framework for approximating open and closed queueing networks under any general blocking protocol by extending and generalizing the approximation algorithm for open tandem queues under ...
Stock market openings: Experience of emerging economies
(University of Chicago Press, 2000-01)
This article is an exploratory examination of the benefits and risks associated with opening of stock markets. Specifically, we estimate changes in the level and volatility of stock returns, inflation, and exchange rates ...
An Empirical Study of Organizational Justice as a Mediator in the Relationships among Leader-Member Exchange and Job Satisfaction, Organizational Commitment, and Turnover intentions in the Lodging Industry
(Virginia Tech, 2000-04-27)
The purpose of this study was to identify the impact of interpersonal working relationships on employees' justice perceptions and the effects of those perceptions on employees' work-related attitudes and behavior in the ...
Towards a knowledge discovery framework for yield management in the Hong Kong hotel industry [Summary]
(Virginia Tech, 2000-03)
Yield management is a technique focusing management decision making on maximizing revenue or profit from the sale of hotel rooms. In our study, we develop a yield management technique for maximizing revenue using a ...