Now showing items 1-10 of 10
Electronic Distribution Channels’ Effect on Hotel Revenue Management
(Cornell Hotel and Restaurant Administration Quarterly, 2002-06)
Even with the variety of distribution channels available, rate and length of stay remain the key factors in revenue management.
A Test of the Co-Alignment Principle in Independent Hotels: A Case Study
(Virginia Tech, 2002-07-26)
The purpose of this study was to understand the types of competitive methods used by independent hotels in their bid to obtain and sustain competitive advantage. The concept of the co-alignment principle, as it relates ...
Development of a Structural Model for Tourism Destination Competitiveness from Stakeholders' Perspectives
(Virginia Tech, 2002-09-19)
This study was conducted to theoretically develop and empirically test a structural equation model of tourism destination competitiveness from the tourism stakeholders'perspective. The proposed hypotheses that attempted ...
The Effects of Emotional Labor on Employee Work Outcomes
(Virginia Tech, 2002-05-23)
Emotional labor can be defined as the degree of manipulation of oneÂ¡Â¯s inner feelings or outward behavior to display the appropriate emotion in response to display rules or occupational norms. This study concerns the ...
Co-alignment Framework for Evaluating the Implementation of the Tourism Satellite Accounts - A Case study of Tanzania
(Virginia Tech, 2002-06-17)
Co-alignment framework for Evaluating the implementation of the Tourism Satellite Accounts - A Case study of Tanzania Amit Sharma Abstract The poor quality and fragmented state of international statistics for the ...
The Influence of Consumer and Brand Social Responsibility on Brand Loyalty in Quick-Service Restaurants
(Virginia Tech, 2002-04-30)
Abstract Social responsibility and ethics have been shown to have a positive influence on consumer behavior, however the vast majority of related research has measured this relationship indirectly through scenario ...
The Competitive Market Structure of the U.S. Lodging Industry and its Impact on the Financial Performance of Hotel Brands
(Virginia Tech, 2002-04-17)
The primary objective of this study was to explore the relationship among various market structure constructs (consisting of barriers to entry, competition, growth, and market share) and their potential impact on financial ...
Identification of Site Selection Factors in the U.S. Franchise Restaurant Industry: An Exploratory Study
(Virginia Tech, 2002-01-10)
The purpose of this study was to identify and rank the importance of the site selection factors that influence the U.S. franchise restaurant industry as well as rank the confidence level of the experts. To identify the ...
TOURIST SATISFACTION WITH CULTURAL / HERITAGE SITES: The Virginia Historic Triangle
(Virginia Tech, 2002-03-11)
Cultural/heritage tourism is the fastest growing segment of the tourism industry because there is a trend toward an increased specialization among tourists. This trend is evident in the rise in the volume of tourists who ...
Consumer research sheds light on all aspects of resort timesharing business [Summary]
(Virginia Tech, 2002-09)
Resort timesharing involves many interacting components—marketing and sales, products design, financial analysis, and resort management to name a few. This article aims to apply relevant findings in Ragatz Associates’ ...