Now showing items 31-40 of 120
The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors [Summary]
(Virginia Tech, 2008-09)
With the increasing popularity of online shopping and being the most populated country in the world, China is one of the major online markets now and is likely to become the largest market in the future. In the academic ...
Hotel Common Sense – Understanding the Facts for Effective Hotel Sales Management
While many of us appreciate some forms of government support, we must take action ourselves in directed steps to tackle our particular challenges and begin to turn the situation around. “Facts are the most important ...
A Common Sense Approach to Success in the Hospitality Industry
Models and Techniques for Hotel Revenue Management using a Rolling Horizon
This paper studies decision rules for accepting reservations for stays in a hotel based on deterministic and stochastic mathematical programming techniques. Booking control strategies are constructed that include ideas ...
Function-space Revenue Management: A Case Study from Singapore
(Cornell University Press, 2001-12)
Hotels can apply revenue-management systems to their function spaces—and boost the revenue contribution from those spaces.
Hotel Revenue Management: Today and Tomorrow
(Cornell University, 2008-08-01)
Hotel revenue management needs stronger support from human resources policies, according to this survey of 186 revenue managers. At the same time, respondents to the survey anticipate that revenue management will extend ...
RECOGNIZING THE VALUE OF THE “SMALL MEETING” MARKET
Delivering Hospitality and Pride
(Hospitality Net, 2009-09-27)
Building Pride Many hotels have much to be proud of – service to their guests, contributions to their community and a solid reputation in their local industry. Building Pride is not so much of a program, but a commitment ...
Remember To Embrace the Essentials In Sales
(Hospitality Net, 2009-03-18)