Now showing items 1-6 of 6
A Test of the Co-Alignment Principle in Independent Hotels: A Case Study
(Virginia Tech, 2002-07-26)
The purpose of this study was to understand the types of competitive methods used by independent hotels in their bid to obtain and sustain competitive advantage. The concept of the co-alignment principle, as it relates ...
The Effects of Emotional Labor on Employee Work Outcomes
(Virginia Tech, 2002-05-23)
Emotional labor can be defined as the degree of manipulation of oneÂ¡Â¯s inner feelings or outward behavior to display the appropriate emotion in response to display rules or occupational norms. This study concerns the ...
The Competitive Market Structure of the U.S. Lodging Industry and its Impact on the Financial Performance of Hotel Brands
(Virginia Tech, 2002-04-17)
The primary objective of this study was to explore the relationship among various market structure constructs (consisting of barriers to entry, competition, growth, and market share) and their potential impact on financial ...
The Influence of Consumer and Brand Social Responsibility on Brand Loyalty in Quick-Service Restaurants
(Virginia Tech, 2002-04-30)
Social responsibility and ethics have been shown to have a positive influence on consumer behavior, however the vast majority of related research has measured this relationship indirectly through scenario analysis of ...
Co-alignment Framework for Evaluating the Implementation of the Tourism Satellite Accounts - A Case study of Tanzania
(Virginia Tech, 2002-06-17)
The poor quality and fragmented state of international statistics for the hospitality and tourism sector lead international organizations like the World Tourism Organization (WTO), Organization of Economic Cooperation and ...
Development of a Structural Model for Tourism Destination Competitiveness from Stakeholders' Perspectives
(Virginia Tech, 2002-09-19)
This study was conducted to theoretically develop and empirically test a structural equation model of tourism destination competitiveness from the tourism stakeholders'perspective. The proposed hypotheses that attempted ...