Now showing items 1-10 of 22
Without a How-To Book for AV Services, Who is Training Hotel Staff on Sales, Set Up and Preventive Maintenance?
(Hospitality Net, 2019-03-14)
Providing outstanding technology services only starts with the equipment — it’s people who make the meetings experience memorable; AVaStar provides courses and quick tips on basic AV and troubleshooting in a format that ...
American Express Global Business Travel 2018 Forecast Indicates Moderate Price Increase Across Air, Hotel and Ground Transportation
(Hospitality Net, 2018-01-29)
NEW YORK – The outlook for international business travel is generally optimistic, according to the Global Business Travel Forecast 2018 published by American Express Global Business Travel (GBT). Demand is being driven by ...
Hotel execs expect continued growth of group business
(Hotel News Now, 2019-03-14)
Hotel executives during their companies’ respective earnings calls spoke about group business during the past quarter and year as well as where they expect group pace to go in 2019.
What Is The Most Important Question Your Reservations Sales Agents Should Ask? - By Doug Kennedy
If you’re like most hoteliers these days chances are you are looking to reduce distribution costs by increasing direct bookings. If so, perhaps it’s time to update your reservations sales processes. Based on my experience ...
Enhancing Hotel Employees' Brand Understanding and Brand-Building Behavior in China [Summary]
(Virginia Tech, 2019-03-01)
To participate effectively in the present Chinese hotel market, multinational companies must achieve a competitive advantage, which they attain by building the brand. This study promotes employee brand understanding as a ...
Quality and Pricing in the Hotel Industry [Summary]
(Virginia Tech, 2019-03-05)
Quality is a price determinant in most products. However, establishment of a quality evaluation for the consumer is not an easy proposition. In the hospitality industry, fortunately, room quality evaluation and price ...
The difference between rate maximization and upselling
(Hotel News Now, 2018-06-13)
Revenue managers should know the difference between maximizing rate and upselling, and be able to better explain it to owners.
Market Orientation, Strategy and Revenue Growth in the Turkish Hotel Industry [Summary]
(Virginia Tech, 2015-08-20)
This empirical analysis of hotel properties in south-western Turkey draws on the market orientation, strategy, and capabilities literature to highlight the benefits of a differentiation strategy and customer-value focus ...
Hotels boost revenue with outdoor spaces
(Hotel Management, 2019-01-13)
As soon as the worst of winter passes, hoteliers will be looking for new ways to keep their guests entertained in outdoor spaces.
5 ways to optimize hotel profitability via a third-party operating model
(Hotel Management, 2018-05-23)
Hotel asset managers bring a unique perspective and understanding of how to optimize performance and achieve investment objectives—one that’s based on observation and close collaboration with a full spectrum of brand and ...