Pamplin College of Business: Recent submissions
Now showing items 1-20 of 1933
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The "Darth" Side of Technology Use: An Inductively Derived Typology of Cyberdeviance
(Routledge, 2018-01-01)Cyberdeviance, intentional use of information technology (IT) in the workplace that is contrary to the explicit and implicit norms of the organization and that threatens the well-being of the organization and/or its members, ... -
User compensation as a data breach recovery action: a methodological replication and investigation of generalizability based on the Home Depot breach
(Emerald, 2021-02-26)Purpose: In the aftermath of data breaches, many firms offer compensation to affected customers to recover from damaged customer sentiments. To understand the effectiveness of such compensation offerings, Goode et al. ... -
How does an enterprise system implementation change interpersonal relationships in organizations
(Emerald, 2021-06-28)Purpose: Although research has suggested that enterprise system (ES) implementations have major impacts on employee job characteristics and outcomes, there has been limited research that has examined the impacts of ES ... -
Meta-Analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Ocean
(2021-03-16)There are both formal and informal cries that UTAUT and by association the stream of research on technology adoption has reached its limit, with little or no opportunities for new knowledge creation. Such a conclusion is ... -
Risks and Rewards of Conscientiousness During the COVID-19 Pandemic
(American Psychological Association, 2021-05-01)Highly conscientious workers are more motivated and productive than their less conscientious colleagues. Moreover, conscientious employees tend to be more satisfied and less stressed from their work. One consequence of the ... -
Being at the cutting edge of online shopping: Role of recommendations and discounts on privacy perceptions
(Pergamon-Elsevier, 2021-08-01)Despite the explosion of selling online, customers continue to have privacy concerns about online purchases. To alleviate such concerns, shopping sites seek to employ interventions to encourage users to buy more online. ... -
Adoption and use of AI tools: a research agenda grounded in UTAUT
(Springer, 2021-01-19)This paper is motivated by the widespread availability of AI tools, whose adoption and consequent benefits are still not well understood. As a first step, some critical issues that relate to AI tools in general, humans in ... -
The future is now: calling for a focus on temporal issues in information system research
(Emerald, 2021-01-19)Purpose: As information systems (IS) phenomena continue to emerge and evolve in our ever-changing economic and social contexts, researchers need to increase their focus on time in order to enrich our theories. The purpose ... -
Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective
(Wiley, 2020-10-24)This research examines the relationship between service design and citizen satisfaction with e-government services. Based on a multidimensional conceptualization of service, we define three key service perceptions, each ... -
Telecommuting and job outcomes: A moderated mediation model of system use, software quality, and social Exchange
(Elsevier, 2021-04-01)This research investigates an artifact-centric view of the telecommuting experience, examining how system use and software quality influence job outcomes of telecommuters. We develop and test our moderated mediation model ... -
Blockchain, adoption, and financial inclusion in India: Research opportunities
(Elsevier, 2020-06-01)The economic development of rural India requires connecting remote villages to local and global supply chains. Yet, high rates of financial exclusion inhibit rural Indians from participating in these supply networks. We ... -
A Risk Mitigation Framework for Information Technology Projects: A Cultural Contingency Perspective
(Routledge, 2019-01-02)As new information technology (IT) platforms continue to emerge, the technical project risk associated with developing IT projects for these platforms is particularly challenging for organizations. We develop a nomological ... -
The Government of Jamaica's electronic procurement system: experiences and lessons learned
(Emerald, 2019-12-02)Purpose: Realizing value from information and communication technology (ICT) in procurement in developing countries is complex due to diverse stakeholders and intertwined procurement processes. The purpose of this paper ... -
A usability study of the Obamacare website: Evaluation and recommendations
(Elsevier, 2017-04-01)We conducted a usability study of the healthcare.gov website, popularly known as the Obamacare website, using the guidelines available on usability.gov, which were published by the Department of Health and Human Services. ... -
Combating Infant Mortality in Rural India: Evidence From a Field Study of eHealth Kiosk Implementations
(Society for Information Management, 2016-06-01)The United Nations' Millennium Development Goals listed high infant mortality rates as a major problem in developing countries, especially in rural areas. Given the powerful information dissemination capabilities, information ... -
Information Systems Projects and Individual Developer Outcomes: Role of Project Managers and Process Control
(INFORMS, 2018-03-01)We integrate control theory and the information systems (IS) project management literature using a multilevel lens to theorize the cross-level effects of technical IS project risk on individual developer outcomes-performance ... -
From Design Principles to Impacts: A Theoretical Framework and Research Agenda
(2018)This paper integrates three streams of research in information systems─i.e., IS success, technology adoption, and human-centered design principles─to extend our understanding of technology use. A theoretical framework that ... -
Empowering physicians with health information technology: An empirical investigation in Chinese hospitals
(Oxford University Press, 2021-05-01)OBJECTIVE: Few studies examine physicians' use of different features of health information technology (HIT) in relation to their psychological empowerment and stress, especially in China, where many hospitals are being ... -
Customers' tolerance for validation in omnichannel retail stores: Enabling logistics and supply chain analytics
(Emerald, 2018-01-01)Purpose: Mobile technologies are increasingly used as a data source to enable big data analytics that enable inventory control and logistics planning for omnichannel businesses. The purpose of this paper is to focus on the ... -
Networks, Technology, and Entrepreneurship: A Field Quasi-Experiment Among Women in Rural India
(Academy of Management, 2017-10-01)We address a grand economic challenge faced by women in rural India. We consider the interplay of women's social networks (ties to family, to community, and to men in power), information and communication technology (ICT) ...
