Now showing items 1-20 of 99

    • The Basics of Yield Management 

      Kimes, Sheryl E. (Cornell University Press, 1989-11)
      Yield-management systems have boosted revenue at many properties, but these electronic tools are not always compatible with the operating atmosphere of a hotel. If you want to introduce yield management at your property, ...
    • Productivity in the Hotel Industry 

      McMahon, Frank (Directorate of Academic Affairs at ARROW@DIT, 1994-01-01)
      Productivity in the hotel industry is becoming increasingly significant as labor costs arise. Since the hotel industry is labour-intensive, its profitability depends on the success achieved in making good, productive use ...
    • Improving Productivity in a Service Business Evidence From the Hotel Industry 

      Brown, James R. (Cornell University School of Hotel Administration, 2000)
      The objective of this paper is to compare, along three strategic dimensions, franchising with other types of operating arrangements in the lodging industry. The operating arrangements studied are, in addition to franchising, ...
    • Models and Techniques for Hotel Revenue Management using a Rolling Horizon 

      Goldman, Paul; Freling, Richard; Park, Kevin; Nanda, Piersma (2001-12)
      This paper studies decision rules for accepting reservations for stays in a hotel based on deterministic and stochastic mathematical programming techniques. Booking control strategies are constructed that include ideas ...
    • Function-space Revenue Management: A Case Study from Singapore 

      Kimes, Sheryl E.; McGuire, Kelly (Cornell University Press, 2001-12)
      Hotels can apply revenue-management systems to their function spaces—and boost the revenue contribution from those spaces.
    • Electronic Distribution Channels’ Effect on Hotel Revenue Management 

      Choi, Sunmee; Kimes, Sheryl E. (Cornell Hotel and Restaurant Administration Quarterly, 2002-06)
      Even with the variety of distribution channels available, rate and length of stay remain the key factors in revenue management.
    • The Debate Regarding Profitability: Hotel Unit and Hotel Brand Revenue and Profit Relationships 

      O'Neill, John W.; Mattila, Anna S. (Journal of Travel & Tourism Marketing, 2006)
      The research note explores a debate in the hotel industry regarding the relationship between hotel RevPAR and profitability, a debate around which there is a great degree of “noise.” Using a sample of 1,954 actual hotels ...
    • Services Marketing in the Hospitality Economy: An exploratory study 

      Kitsios, Fotis C. (Technical University of Crete, Dept. of Production Engineering and Management, 2006)
      Meeting the challenges of an unstable and unsettled environment is not easy. The recent impacts on the hospitality services economy of changing technology, mergers of institutions, increasingly demanding consumers and ...
    • Strategic Hotel Development and Positioning 

      O'Neill, John W.; Mattila, Anna S. (Cornell University, 2006)
      A study of more than nineteen hundred U.S. hotels for the years 2002 and 2003 found that a hotel’s net operating income percentage is most closely tied to its occupancy, although average daily rate (ADR) has a strong ...
    • Accounting Skills Hotel Enterprises Need Today 

      Kavčič, Slavka; Mihelčič, Eva (Tourism and Hospitality Management, 2006)
      The article presents a view of current happenings in the business and economic environment that are significantly influencing the knowledge requirements of modern accountants both worldwide and locally. First, we define ...
    • One year of smokefree bars and restaurants in New Zealand: Impacts and responses 

      Wilson, Nick; Thomson, George (BMC Public Health, 2006)
      New Zealand introduced smoke-free bars and restaurants policy in December 2004. We reviewed the data available in December 2005 on the main public health, societal and political impacts and responses within New Zealand ...
    • Do hotel managers have sufficient financial skills to help them manage their areas? 

      Burgess, Cathy (International Journal of Contemporary Hospitality Management, 2007)
      Purpose – The purpose of this article is to investigate whether managers in hotels have sufficient financial skills to help them effectively manage their areas, within the context of a changing industry. Design/methodol ...
    • Hotel Revenue Management: Today and Tomorrow 

      Kimes, Sheryl E. (Cornell University, 2008-08-01)
      Hotel revenue management needs stronger support from human resources policies, according to this survey of 186 revenue managers. At the same time, respondents to the survey anticipate that revenue management will extend ...
    • Group Sales and Marketing in Convention Hotels 

      Gregory, Susan; Kline, Sheryl; Breiter, Deborah (Taylor & Francis Group, 2008-10-10)
      The goal of hotel sales and marketing is revenue generation. The methods employed by group sales and marketing professionals have evolved overtime to incorporate an array of technological innovations. The purpose of this ...
    • Advertising Efficiencies in the Hospitality and Tourism Industry 

      Bhagwat, Yatin N.; DeBruine, Marinus (hrcak, 2008-12)
      Advertising provides growth in sales volume for the new products and services. The hospitality industry relies heavily on advertising through travel journals and travel sections of print media, television media, and the ...
    • International financial institution investments in tourism and hospitality 

      Perić, Jože; Mujačević, Elvis; Šimunić, Mislav (Journal of International Business and Cultural Studies, 2009)
      International Financial Institutions (IFI’s) like World Bank Group and other regional developing banks helps reduce poverty and promote investments in less developed countries. This article outlines the role of IFI’s in ...
    • An Overview of Franchising In The Hospitality Industry 

      Pranoto, Ersan Suria (Jurnal Binus Business Review, 2010)
      Nowadays, franchising is the most significant part of the hospitality industry through hotels and fast food restaurant. Franchisor gives the right to the franchisee to sell their product and service also to sub-franchise ...
    • Hotel Service Quality and Business Performance in five hotels belonging to a UK Hotel Chain 

      Murasiranwa, Emmanuel; Nield, Kevin; Ball, Stephen (University of Massachusetts, 2010)
      The study focuses on the nature of hotel service quality and performance in a UK Hotel chain. It examines managerial conceptualizations, implementation and measurement and contextual issues that affect decision-making. ...
    • Embracing self service technology for hotel productivity growth 

      Neo, Kee Chuan (University of Nevada, Las Vegas, 2010)
      This paper explores the various ways in which self-service technology (SST), if employed by the hotel industry, can actually contribute to the productivity growth in Singapore. The study provides an understanding of ...
    • Recommending a productivity model for Singapore hotels: A critical review of productivity models adopted by researchers and hotel operators 

      Goh, Hwee Noi (University of Nevada, Las Vegas, 2010)
      The business challenges and intensely competitive environment in today’s economy make productivity a key factor for organizational survival. This paper examines what productivity means to the services industry, in particular, ...