Now showing items 1-10 of 91
The perceived effectiveness of social couponing campaigns for hotels in Italy
(Emerald Group Publishing Limited, 2015)
The purpose of this paper is to analyze the effectiveness of social couponing campaigns for hotels. In particular, the perceived effectiveness related to four specific objectives is explored (acquiring and retaining new ...
Total Quality Management Implementation And Guest Satisfaction In Hospitality
(Bucharest Academy of Economic Studies, Faculty of Commerce, 2017-02)
Total quality management (TQM) has become a modern system of constant improvement of the quality of all company activities. The purpose of this study is to measure the expectations and satisfaction of the guests concerning ...
One year of smokefree bars and restaurants in New Zealand: Impacts and responses
(BMC Public Health, 2006)
New Zealand introduced smoke-free bars and restaurants policy in December 2004. We reviewed the data available in December 2005 on the main public health, societal and political impacts and responses within New Zealand ...
A STUDY ON THE EVALUATION OF CUSTOMERS’ SATISFACTION - THE PERSPECTIVE OF QUALITY
(Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia, 2010-05)
As stated by the recent report published by Global Industry Analysts Inc. (GIA), driven by widespread consumer awareness, lifestyle trends and growing compatibility among equipment because of standardization, the world the ...
Hotel Overbooking and Cooperation with Third-Party Websites
Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations ...
A comparative study of profitability analysis of selected hotel industries
(International Journal of Applied Research, 2015)
The hotel industry is a mature industry marked by intense competition. Market share increases typically comes at a competitor’s expense. Industry-wide, most growth occurs in the international, rather than the domestic area. ...
Does Financial Performance Depend on Hotel Size? Analysis of the Financial Profile of the U.S. Lodging Industry
(Hospitality Review, 2013-02)
This research presents a financial profile of the U.S. Lodging Industry based on an analysis of 2,091 financial statements (fiscal year 2011) for individual hotels ranging in asset size of $500 thousand to $250 million. ...
The irruption of Airbnb and its effects on hotel profitability: An analysis of Barcelona’s hotel sector
(Intangible Capital, 2016)
The aim of this study is to analyze the existence of a relationship between the presence of nearby substitute products, mainly Airbnb flats or rooms, and the effect on the revenue and profitability of hotels.
A Flow-Through Analysis of the US Lodging Industry During the Great Recession
(Cornell University, 2014)
The objective of this exploratory study is to investigate the “flow-through” or relationship between top-line measures of hotel operating performance (occupancy, average daily rate and revenue per available room) and ...
Considerations for Implementing a Hotel Revenue Management System
(UNLV Theses, Dissertations, Professional Papers, and Capstones, 2015-05-01)
To fully understand and implement a revenue management system, hotel managers will need to research all aspects of a system, its requirements, and the hotel’s requirements to ensure that they are implementing a system that ...