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    • Feiertag Hospitality Academy-to-Industry Research
    • Hospitality Trade Journal and Magazine Articles (Feiertag Collection)
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    7 Trainer’s Tips For Hotel Reservations Sales Success

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    7 Trainer’s Tips For Hotel Reservations Sales Success _ By Douglas Kennedy – Hospitality Net.pdf (441.3Kb)
    Downloads: 467
    Date
    2017-08-10
    Author
    Kennedy, Doug
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    Abstract
    If you're like most hotel managers, chances are you are highly focused on securing more direct bookings and thus reducing the costs of customer acquisition. If so, here are some train-the-trainer style tips for providing your reservations and/or front desk colleagues with the skills they need to covert today's over-informed, channel surfing callers. You can use these at your next departmental meeting or during one-on-one coaching sessions.
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    http://hdl.handle.net/10919/79379
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    • Hospitality Trade Journal and Magazine Articles (Feiertag Collection) [607]

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