Are you prepared to be a “Top Ten” Player in Your Hospitality Marketplace or are you going to continue to be one of the “other” statistics?
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In my career as a hotelier and hospitality educator. I have had the opportunity to see many different kinds of business models. As a consultant and workshop leader, I have interacted with literally hundreds (if not thousands) of organizations ranging from Bed & Breakfasts to Conference Centers to huge Convention Centers and hotels, as well as many Convention & Visitors' Bureaus and regional and national hospitality associations. While almost all have the best intentions, I have come to realize the ones that have the best ongoing track record are the ones who regularly look at themselves on who they, who they serve, why they exist and how they will evolve going forward.