Get Your Hotel Operations Team Onboard The Tricycle of Guest Service
|dc.description.abstract||As hospitality industry trainers know, using symbols and models can help trainees grasp abstract concepts and make seemingly-complex paradigms easy to understand. Seems like is a good time for the hotel industry to update its model, so let’s get your team onboard The Tricycle of Guest Service. When you think about it, a tricycle is a perfect model for a positive guest experience. For one, it has three wheels, just like the three components of a memorable guest stay. The back wheels represent Technology and Systems Efficiency and a quality Physical “Product,” while the front wheel stands for Hospitality and Guest Service Skills.||en_US|
|dc.title||Get Your Hotel Operations Team Onboard The Tricycle of Guest Service||en_US|
|dc.description.notes||February 14, 2018 2:34pm||en_US|
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Hospitality Trade Journal and Magazine Articles (Feiertag Collection) 
A wide variety of articles on topics such as Hospitality Sales, Meetings, or Leadership targeted to industry practitioners.