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dc.contributor.authorAubke, Florian
dc.contributor.authorWober, Karl
dc.contributor.authorScott, Noel
dc.contributor.authorBaggio, Rodolfo
dc.date.accessioned2018-10-25T20:35:00Z
dc.date.available2018-10-25T20:35:00Z
dc.date.issued2014-08
dc.identifier.urihttp://hdl.handle.net/10919/85515
dc.description.abstractThe practice of Revenue Management has received widespread acceptance in the international hospitality industry yet a lack of best practice in terms of organizational integration persists. This paper follows the notion that revenue management is first and foremost a human activity, dependent on knowledge exchange and concerted decision within revenue management teams. One critical attribute of effective teams is group cohesion. The authors contrasted communication networks of 38 revenue management teams by means of social network analysis to identify the antecedents and consequences of group cohesion.en_US
dc.format.mimetypeapplication/pdf
dc.language.isoen_USen_US
dc.publisherVirginia Techen_US
dc.rightsCreative Commons Attribution 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectRevenue managementen_US
dc.subjectGroup cohesionen_US
dc.subjectCommunicationen_US
dc.subjectPerformanceen_US
dc.subjectSocial network analysisen_US
dc.subjectHospitalityen_US
dc.titleKnowledge sharing in revenue management teams: Antecedents and consequences of group cohesion [Summary]en_US
dc.typeSummaryen_US
dc.title.serialInternational Journal of Hospitality Managementen_US
dc.type.dcmitypeText


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Creative Commons Attribution 4.0 International
License: Creative Commons Attribution 4.0 International