The effects of systematic training on paraprofessionals' problem-solving competence in counseling interactions

Abstract

There is considerable agreement that additional training and research is needed in problem-solving, an advanced counselor skill. This study assessed the effect of systematic problem-solving training on paraprofessionals' competence in counseling interactions with coached "clients." Two groups of 36 students, enrolled in two counseling courses, formed the experimental and control groups. The experimental design consisted of pre- and two postassessments of problem-solving variables. Treatment included didactic presentations and directed practice in five 2-1/2 hour sessions using Robert Carkhuff's model. Data from the two groups was compared using an instrument developed specifically for this study. A pilot test was run to determine reliability of the instrument. Results from the experiment indicate a statistically significant difference between the two groups at the .01 level of significance. It was concluded that Carkhuff's systematic training does make a positive difference in trainees' problem-solving competence. The instrument was found to be reliable, however, continued research is suggested.