Hogan, John2018-01-082018-01-082009-09-27http://hdl.handle.net/10919/81588Building Pride Many hotels have much to be proud of – service to their guests, contributions to their community and a solid reputation in their local industry. Building Pride is not so much of a program, but a commitment to excel in what is done at their hotel.en-USIn CopyrightGuest satisfactionSales & MarketingDelivering Hospitality and PrideArticlehttps://www.hospitalitynet.org/opinion/4041590.html