Menze, Jill2020-09-282020-09-282020-09-24http://hdl.handle.net/10919/100096Ian Schrager, seasoned hospitality leader, stated that he believes it is not a questions of if, but when the hospitality industry will recover during a speaking engagement at the Boutique Lifestyle Leaders Association Summit (BLLA). Schrager also echoed the emerging theme of smart technology usage in hospitality as the industry aims to combat the pandemic.application/pdfenIn CopyrightCOVID-19Paradigm ShiftPandemic ResponseHotel IndustryArticlehttps://www.phocuswire.com/ian-schrager-coronavirus-pandemic-will-not-be-paradigm-shift-in-travel-and-hospitality