Mathews, Brian2013-10-282013-10-282013-10-280099-1333http://hdl.handle.net/10919/23927Academic libraries are encountering a critical inflection point. In our case it isn’t a single technology that is disrupting our established system, but a barrage of advancements in publishing, pedagogy, and user preferences. The landscape is shifting around us, and the future of scholarship requires us to develop new skills, design new environments, and deliver new service capacities. In short, we need new operating models.en-USIn Copyrightbusiness modelsorganizational changeLeadershiptransitiondisruptionacademic librariesservice modelsArticle