2020-09-282020-09-282020-08-04http://hdl.handle.net/10919/100094As COVID-19 remains resilient globally, the hospitality industry is looking to various aspects of technology to offset points of contact. The onboarding process can be virtually done through apps with the presences of an electronic keycards. Touch payments will also look to be virtually used through smartphones with components like Android and Apple Pay.application/pdfenIn CopyrightCOVID-19CoronavirusHospitality IndustryPandemic ResponseHotel IndustryArtificial IntelligenceArticlehttps://analyticsweek.com/content/7-ways-smart-technology-can-reshape-the-hotel-industry-during-covid19/