Sorrells, Mitra2020-12-242020-12-242020-12-10http://hdl.handle.net/10919/101654In an effort to increase contact-less travel, United has launched their on-demand travel services via their mobile app. Customers will be able to scan a QR code around the United hub and contact an agent via text or voice services. This new implementation has been rolled out at Chicago O'Hare and Houston's George Bush International Airport.application/pdfenIn Copyright (InC)COVID-19Pandemic ResponseContactless technologyUnitedArticlehttps://www.phocuswire.com/united-launches-on-demand-customer-service-at-airports