Wood, Donald2021-05-262021-05-262021-05-25http://hdl.handle.net/10919/103496A vicious assault of a Southwest Airlines flight attendant sparked a union president to send a letter of concern over unruly passengers to CEO Gary Kelly. After repeatedly telling a passenger to keep her seat belt fastened while the plane was moving, the woman became verbally and physically abusive upon landing, leaving the attendant missing two teeth and covered in bloodapplication/pdfenIn Copyright (InC)Southwest AirlinesUnruly passengersTWU Local 556Violent passengersFederal Aviation AdministrationFAAArticlehttps://www.travelpulse.com/news/airlines/flight-attendant-union-sends-letter-to-southwest-airlines-ceo-after-vicious-assault.html