Lapan, Tovin2022-02-062022-02-062022-01-31http://hdl.handle.net/10919/108165The Americas Lodging and Investment Summit was held in Los Angeles and it seems that 2022 will be a year of widespread changes to loyalty programs with fierce competition. Covid 19 has played a role in blending the guest mix and the programs are now due for a revamp.application/pdfen-USIn Copyright (InC)Guest loyalty programsAmerican Lodging and Investment Summit 20222022 American Hotel and Lodging Association State of the Industry ReportLeisure travelersMGM RewardsArticlehttps://www.travelweekly.com/Travel-News/Hotel-News/Hoteliers-step-up-loyalty-programs