Roberts, Patrick S.Misra, ShaliniTang, Joanne2022-01-142022-01-142022-01-14http://hdl.handle.net/10919/107669Digital technologies have fundamentally altered emergency and crisis management work through increased potential for role ambiguity, role conflict, distraction, and overload. Multi-level approaches to improve congruence between crisis managers and their environments have the potential to reduce cognitive and organizational barriers and improve decision-making. The future of crisis management lies in reducing the misalignment between personal, proximal, and distal environmental conditions.Pages 1-2020 page(s)application/pdfenIn CopyrightCrisis Governance, Emergency Management, and the Digital RevolutionArticle - Refereed2022-01-14Oxford Encyclopedia of Crisis AnalysisRoberts, Patrick [0000-0002-8920-0396]