Sturken, Cheryl-Anne2019-02-052019-02-052013-05-01http://hdl.handle.net/10919/87457On a recent spring afternoon, John Hawley, director of sales and marketing for the 757-room Hilton Baltimore, opens his second-floor corner-office door and pulls up an extra chair. He has graciously agreed to let an M&C editor trail him for the day, providing an open window into a far more complicated role than we had ever imagined.en-USIn Copyrightsaleshotel sales directora day in lifeF&BArticlehttp://www.meetings-conventions.com/News/Features/A-Day-in-the-Life-of-a-Hotel-Sales-Director/