Kennedy, Doug2017-11-172017-11-172017-11http://hdl.handle.net/10919/80433en-USIn Copyrightcustomer servicecustomer experienceA Perfect Front Desk Welcome!Articlehttp://hotel-online.com/press_releases/release/thanks-to-erika-at-omni-resort-at-championsgate-for-a-perfect-front-desk-we