Aizaga-Villon, XavierAlarcon-Ballesteros, KarenCordova-Garcia, JoseSanchez Padilla, V.Velasquez, Washington2025-08-142025-08-1420220360-8581https://hdl.handle.net/10919/137500Open-source technologies enable communication channels between web platforms and innovative architectures to provide reliable data distribution, in which healthcare applications can particularly benefit from them. This work presents a communication channel design to improve the user experience about telemedicine apps, especially when patients are in remote locations while assuring their information using an innovative approach. The general purpose is to avoid users having to physically go to medical facilities by the correct data management related to their appointments and medical history. By preventing the attendance to healthcare facilities, patients do not expose themselves unnecessarily to viruses and bacteria. Therefore, this research includes a data communications model based on the FIWARE platform and cloud technologies for reliable user medical information distribution. The prototype is developed based on open-source technologies and registered the evaluation of different performance metrics that included cases scenarios in which administrators of healthcare centers configured options according to the availability of assets and informatics resources. The results show the effectiveness of the communication model under realistic conditions for encouraging the acceptance of telemedicine alternatives, especially when patients and medical staff present limitations regarding mobility.Pages 173-188application/pdfenIn CopyrightCloud systemdistributed databaseFIWAREremote patient monitoringtelemedicineArticle - Refereedhttps://doi.org/10.1109/EMR.2022.3169991502Sanchez Pa, Vladimir [0000-0003-3205-388X]1937-4178